Charge 6 keeps turning off

[warne59]

As the title says: My new Charge 6 keeps turning itself off since late last week.

Bought it on release, didn't have any problems so far. Battery is holding good.

Now, last week my Charge 6 was dead all of a sudden the day after I charged it (still hat at least 60% battery). Had to use the power cable, connect it and tap the button on the cable 3x. Then it came back.

A day or two later the same happend. Was charged to over 90%, had to revive with the power cable button trick.

And that happend 2 or 3 more times.

Does anyone else have that problem? Am I just stupid and turn it off accidentally without knowing?

Will contact support later today and ask them too, just curious if the hive mind had some issues with that.

[dcolicchio]

I am having the same issue! Mine Just turned off right now after a full recharge (it was 98% battery). It was The third time this week.

Did you solve your problem? 

[Ladigolfer]

I’ve had mi e for 3 days and the last 2 days I wake up and it is off. Frustrating because I want the sleep metrics. 

[Ladigolfer]

And now mine is being returned as well. 3 mornings in a row it is off. Why would Fitbit sell this with these kinds of issues? 

[Bill-Baggins]

Yup. Self like a common problem that doesn’t bother FitBit or Google at all, only the users. Really sucks when it happens in the middle of a workout. 

[Avam_L]

Have had this happen twice.  Fitbit, please respond!