09-26-2025
07:19
- last edited on
09-27-2025
17:51
by
ManuFitbit
09-26-2025
07:19
- last edited on
09-27-2025
17:51
by
ManuFitbit
I was in Ireland for a week, and did intensive 6-10 miles a day at minimum adventures. When I returned I synced my Fitbit to my phone, set it up and all that. No data was recorded or transferred. From my understanding the device stores a week by itself. So why is nothing saved? Even if I lost a day or two from the transfer I would have assumed I would still have some of the data.
Moderator edit: clarified subject.
Best Answer09-27-2025 17:36
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
09-27-2025 17:36
A warm welcome to the forums @Nncptash1.
Thank you for providing these details about the difficulty that you are experiencing with your Charge 6. Sorry to know about this.
Please confirm that your device is syncing correctly with your Fitbit app. Take a look at this help article:
Why won't my Fitbit device sync?
In addition, try to perform the following steps:
Best Answer09-28-2025 06:58
09-28-2025 06:58
Best Answer