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Charge 6 not logging all data

My husband and I got new Charge 6s about a week ago. Mine is logging everything well, sleep recorded, the health metrics are all populated.

My husband's tends to break his sleep into two sections at night, or last night it didn't even log him sleeping at all until 4am and he says he was sleeping earlier. His health metrics show his resting heart rate but his breaths per minute, oxygen saturation, etc say "no data".

Is he just wearing it too loosely? Or did we make an error in setting it up?

Thank you!

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I’m having similar problems with the sleep function. It records half my sleep and doesn’t give me a detail of sleep. I’m very frustrated.

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