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Charge 6 not receiving WhatsApp & Messenger notifications

ANSWERED
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‎11-10-2023 10:22 - last edited on ‎06-21-2025 08:54 by Fitbit Moderator

‎11-10-2023 10:22 - last edited on ‎06-21-2025 08:54 by Fitbit Moderator

I have not been able to get my what’s app and Facebook messenger messages on on Fitbit charge 6?  

 

Moderator edit: clarified subject.

Best Answer
1 BEST ANSWER

Accepted Solutions

‎11-11-2023 09:36

‎11-11-2023 09:36

Hi @Anne137. A warm welcome to the community forums.

I'm sorry to read about the situation with Charge 6. Thank you for sharing the inquiry.

Before considering other options, make sure to follow all the steps listed here to resolve problems with notifications. This has been useful for other users experiencing the same difficulty.

In addition to the steps mentioned in the article, make sure that you have the latest version of the Fitbit app installed and to check all the compatibility requirements here. Keep in mind that your device won't receive any notification if you turned on the Do Not disturb Icon or Sleep Mode. 

View best answer in original post

Best Answer
1 REPLY 1

‎11-11-2023 09:36

‎11-11-2023 09:36

Hi @Anne137. A warm welcome to the community forums.

I'm sorry to read about the situation with Charge 6. Thank you for sharing the inquiry.

Before considering other options, make sure to follow all the steps listed here to resolve problems with notifications. This has been useful for other users experiencing the same difficulty.

In addition to the steps mentioned in the article, make sure that you have the latest version of the Fitbit app installed and to check all the compatibility requirements here. Keep in mind that your device won't receive any notification if you turned on the Do Not disturb Icon or Sleep Mode. 

Best Answer