Charge 6 not swipe

[LFSB228]

My charge 6 will not swipe up down nor sideways. I have followed directions on several articles; restarted my phone, change the watch face, follow directions on  restarting the watch, remove the app and reinstalled, and so many other things I have tried. It also will not update. I have been trying to do this for several days. I am able to change the watch face, and also able to see my information on the app. I have no idea what else I could possibly do. I have read so many articles, and tried everything they have put in there. I've looked at tutorials with no resolution.

Moderator edit: updated subject for clarity

[MaCrisGBFitbit]

Hello @LFSB228!   Welcome to our community forums!

Thank you so much for sharing the details about your Charge 6 screen that is not swiping up or down.

 I appreciate all the troubleshooting steps you've already tried.

Please confirm that you have charged your Charge 6 with a UL-certified adapter or via a USB port on a computer.

[LFSB228]

Yes, and each time I have tried to update it I have have it on the charger.

[LFSB228]

Yes, UL certified, each time I have tried to update it.

[MaCrisGBFitbit]

Hi @LFSB228 , Thanks for stopping by. I hope you're doing well!

Thanks for your reply and the information provided. I appreciate all the troubleshooting steps you've already tried.

It seems you've tried all the available solutions for this type of issue. So, my best advice from here is to contact technical support.

They have the most appropriate resources to help you more thoroughly.