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Charge 6 not syncing after update

‎06-04-2025 08:50

‎06-04-2025 08:50

After update today, my charge 6 will not sync with I Phone 16. I have gone through all the trouble shooting steps, and still won’t sync. It worked fine before this update. To say I am frustrated is an understatement. I now have a worthless piece of technology. I know no one cares… but I needed to share.

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‎06-04-2025 09:20

‎06-04-2025 09:20

Hi @Tkn-2212 and warm welcome to the forums. 

I appreciate your message, and I'm sorry to hear that your Charge 6 is not syncing anymore, after the update. 

I understand your feelings about this situation, and this is definitely not the experience we want for our customers. 

Could you please confirm what is your Fitbit app version ? We are now under 4.44 version, as explained here: iOS app version 4.44 is now available - 

If you need to update your Fitbit app, please try the steps shown in the following help article: How do I update the Fitbit app?

 

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