help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Charge 6 not syncing with my cellphone

‎02-02-2024 15:23 - last edited on ‎02-05-2024 08:23 by Fitbit Moderator

‎02-02-2024 15:23 - last edited on ‎02-05-2024 08:23 by Fitbit Moderator

New Fitbit charge 6 won't sync with my Motorola edge 

 

Moderator edit: edited title to clarity

Best Answer
0 Votes
1 REPLY 1

‎02-05-2024 08:26

‎02-05-2024 08:26

Welcome to the community, @MPD53. Thanks for the explanation in regards to the syncing of your cellphone with your new Charge 6.

I was able to check in the system that your Charge 6 is syncing correctly, but I'm not sure if it is with your Motorola edge, can you confirm this? If not, I recommend you to check and follow the steps in this article.

I'm positive this will help you, let me know how it goes, please.

Best Answer
0 Votes