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Charge 6 not syncing with the Fitbit app

‎07-09-2025 12:51 - last edited on ‎07-09-2025 15:18 by Fitbit Moderator

‎07-09-2025 12:51 - last edited on ‎07-09-2025 15:18 by Fitbit Moderator

I cannot get phone to sync with new fitbit 

 

Moderator edit: clarified subject.

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2 REPLIES 2

‎07-09-2025 15:17

‎07-09-2025 15:17

A warm welcome to the community forums @AW67. 

Thank you for sharing the inquiry regarding this difficulty that you are experiencing with your Charge 6. 

I'm not sure if you are still having this difficulty to sync the phone with the tracker, but if so, try to follow the steps listed in this help article:

Why won't my Fitbit device sync?

If you are not able to set up the device with the Fitbit app:

How do I set up my Fitbit device?

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Friday

In response to ManuFitbit

Friday

Hello @AW67 

Please let us know if you are an iOS or Android user. 

Rieko | N California USA MBG PE

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