Charge 6 not getting notifications and not syncing

[LEKendall]

The notifications on my Charge 6 are not consistently working. And now it won't sync. I have to restart my Fitbit multiple times a week.

Moderator edit: clarified subject.

[RiekoC]

Hello @LEKendall 

Sorry to see you're having issues with your Charge 6.

Based on the information that you've provided, I'm wonder if disconnecting your Charge 6 from the Fitbit app, then adding it back as if it was a new device would resolve your issues. This process kind of acts like a "clean slate" and might help clear out whatever is causing the problems. 

[ManuFitbit]

Welcome to the community forums @LEKendall. 

Thank you for sharing the details regarding the difficulty with your Charge 6. Thanks for trying to fix it on your own. 

I'd suggest you some steps to troubleshoot the notifications. Nevertheless as indicated by @RiekoC, follow the instructions listed in this help article to set up the tracker as a new device:

How do I set up my Fitbit device?

Thanks for your time and help @RiekoC 

[Bucsdg]

I have to restart my phone every day for my Charge 6 to sync.  Sometimes I have to restart a few times a day.  I have tried disconnecting and re-sync'ing the device.  I tried deleting the app and reinstalling it. 

I would love to find a fix. 

[dazuli]

Me too! There are several of us experiencing this issue. I started a thread over here if you want to join in. Maybe if we get enough chatter in one place, Google will actually pay attention to us and fix the problem 🤷‍:female_sign: https://community.fitbit.com/t5/Charge-6/Charge-6-Restart-Phone-Every-Day-to-Sync/td-p/5785023