Charge 6 not updating steps

[Gothberg]

I'm collecting steps on my Charge 6 but it is not updating on the App. HELP!

[RiekoC]

Hello @Gothberg 

It sounds like you're having issues with syncing since you're not seeing the steps in the Fitbit app.

This help article has the recommended troubleshooting steps to try: Why won't my Fitbit sync? (<-- click link).

[AndreaFitbit]

Welcome to the Fitbit Community, @Gothberg. I'll be glad to assist with your Charge 6 not updating steps query.

Besides @RiekoC recommendation, I would also recommend pairing your device again:

1. Tap the Today tab >  Then tap Devices .
2. Tap Set Up a Device.
3. Choose your device and follow the on-screen instructions to continue.

Thanks for your advise @RiekoC.