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Charge 6 not vibrating enough

‎11-12-2024 00:23 - last edited on ‎12-09-2024 06:30 by Fitbit Moderator

‎11-12-2024 00:23 - last edited on ‎12-09-2024 06:30 by Fitbit Moderator

I have had various Fitbits over the years and they all vibrated constantly if you got a phone call. So when I upgraded to the Charge 6 I presumed this would too.

However, it only buzzes once for a call which means I miss them often. Is there a fix to this? 

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‎12-09-2024 06:27 - edited ‎12-09-2024 06:28

‎12-09-2024 06:27 - edited ‎12-09-2024 06:28

Hi, welcome to the Fitbit Community forums, @LindseyH2021.

Thank you for sharing all these details about the inconvenience you've been having with your Charge 6 and for confirming that you already tried a few troubleshooting steps.

I've been informed that you were able to get in touch with the Customer Support team for further assistance with this. In this case, they will let you know how to proceed.

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