07-15-2025
13:49
- last edited on
07-15-2025
20:06
by
DaniFitbit
07-15-2025
13:49
- last edited on
07-15-2025
20:06
by
DaniFitbit
The screen on my Fitbit charge 6 has gone black? Any advice?
Moderator edit: updated subject for clarity
07-15-2025 20:25 - edited 07-15-2025 20:26
07-15-2025 20:25 - edited 07-15-2025 20:26
Welcome to the Fitbit Community! It's great to have you here @Cloud21!
Feel safe that I know how important it is for you to get your screen working again. I'm happy to help you in any way I can!
If you haven't done so yet, please try the steps below:
If the above doesn't work, please restart your Fitbit device once again as suggested here How do I restart my Fitbit device? Note: Restarting the device doesn’t delete any data. If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face.
07-16-2025 01:37
07-16-2025 01:37
07-16-2025 14:03 - edited 07-16-2025 14:05
07-16-2025 14:03 - edited 07-16-2025 14:05
Welcome back to our forums @Cloud21! I am sorry to read that the troubleshooting offered was unsuccessful.
I understand that now your Charge 6 stopped charging. By entering this help article: Why isn't my Fitbit device's battery charging?, you'll find solutions to the charging issue.
I'll be around.