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Charge 6 screen not working

‎01-13-2024 06:33 - last edited on ‎01-13-2024 07:09 by Fitbit Moderator

‎01-13-2024 06:33 - last edited on ‎01-13-2024 07:09 by Fitbit Moderator

The screen is not working but when I press power button it vibrates and it also still syncs to my phone

 

Moderator edit: clarified subject.

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‎01-13-2024 07:05

‎01-13-2024 07:05

Hi @Rioman09. Welcome to the forums.

Thank you for sharing the inconvenience with your Charge 6. Sorry to know that.

Please, connect your device to the charging cable. Press the button located on the flat end of the charger 3 times, pausing for 1 second between presses. Then wait 10 seconds or until the Fitbit logo appears. For more information please see How do I restart my Fitbit device?

In addition, sync the device as indicated in this help article: Why won't my Fitbit device sync?

Beside that, please change your clock face following the tips listed here.

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