Charge 6 screen wakes up too much

[Manito021]

I have the manual wake "on". The only problem it doesn't wake up when I double tap the screen. It wakes up when I double tap anything the screen, the straps, my arm. If I clap the screen is always on. I would like to wake the screen only when the screen is double tap. 

Is there a way to do this? Or do I have to live with my fitbit randomly waking up? 

[EstuardoFitbit · Accepted solution]

Hello there @Manito021, thanks a lot for getting back to the Community!

Thanks for taking the time to explain this situation to us. In fact, you're absolutely right. If your device is set to manual, it should only wake up when you press the button or tap the screen.

Have you tried restarting your device as suggested here? If you haven't yet, let's give it a try!