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Charge 6 scrolling and will not stop

‎09-27-2025 11:38 - last edited on ‎09-27-2025 15:10 by Fitbit Moderator

‎09-27-2025 11:38 - last edited on ‎09-27-2025 15:10 by Fitbit Moderator

Fitbit is constantly scrolling and will not stop. 

 

Moderator edit: clarified subject

Best Answer
0 Votes
2 REPLIES 2

‎09-27-2025 11:56

‎09-27-2025 11:56

@WayneBrady there are instructions here for restarting your device. I would suggest trying to restart it using the button on the charging cable, since your screen isn't working properly right now. 

Community Council Member

Amanda | Wyoming, USA

Pixel Watch 4, Inspire 3, Sense | Android

Best Answer

‎09-27-2025 16:22 - edited ‎09-27-2025 16:23

In response to alexthecat

‎09-27-2025 16:22 - edited ‎09-27-2025 16:23

Welcome to the forums @WayneBrady. 

Thank you for sharing the inquiry regarding your Charge 6. Sorry to know the difficulty that you are experiencing. 

In addition to the helpful information provided by @alexthecat, I'd suggest you after performing the restart, try to change the clock face:

How do I change the clock face on my Fitbit device?

Thanks for helping @alexthecat.  

Best Answer