Ordered a Charge 6 in December, said it would ship 5th Jan, waited and when it got to the 5th, it didn't ship, the website says Charge 6 on backorder and ships in January. no communication from fitbit, contacted them, they apologised, said its in backorder. i have waited till end of jan, no coms and no shipping. I this is how they deal with sales I cant imagine how they deal with service. Cant recommend Fitbit's service on any level (zero stars). Have since read about issues with HR and GPS and cancelled today. Great marketing and rubbish everything else
