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Charge 6 - sleep data inaccurate

‎07-18-2025 06:05 - last edited on ‎07-19-2025 10:16 by Fitbit Moderator

‎07-18-2025 06:05 - last edited on ‎07-19-2025 10:16 by Fitbit Moderator

Has anyone run into the issue in the last week or so with sleep data incorrectly recording you being awake for long stretches during the night when you are asleep? These are uninterrupted stretches of 20 to 60 minutes once or twice a night when Fitbit is recording I am awake and I am asleep. I'm on version 20001.214.24 for Fitbit Charge 6. I may have installed this software version in the last 2 weeks? Also, I have restarted the Fitbit 6 during this time but that doesn't correct the problem. Thanks! 

 

Moderator edit - updated subject for clarity

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21 REPLIES 21

‎10-08-2025 19:00

In response to Copland

‎10-08-2025 19:00

Yes, the Sense 2 forum has many more as well, including mine. All disabled from new comments now.

This thread I found last month which she new light on it all. https://community.fitbit.com/t5/iOS-App/Your-sleep-tracking-just-got-more-accurate/m-p/5786962#M1824...

That said, I could be premature here but it sure seems like the sleep settings/algorithms have been relaxed some like it's been for the first nine years I've owned a Fitbit device. The past 3 days have all been better. And when I delete an old sleep set (this month, last month etc), and then add back in the exact same times, the numbers are all better than before I deleted it. (Not getting hammered for each movement I make while still sleeping.) Hopefully this is not just a glitch thing. I haven't tried switching to sensitive mode to see what happens (don't want to mess up a good thing) but I might try that which would confirm the normal settings are back and working. Hopefully

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yesterday

yesterday

     Running into it lately. Last night I slept very well, and was looking forward to seeing my first oxygen reading in a few nights because I had an abnormal one four nights ago. When I looked, my watch thought I had a three hour period of awake.This has been happening on and off for the past few weeks, but last night was the worst.I do not have sleep set to sensitive,clean my watch often, in fact I cleaned it last night right before I went to bed. The watch does not move around on my wrist, and is worn at the proper spot, and I always make sure they sync right before I lie down.  

    Odd, but it seems when I look at my data on health connect, I have some sort of problem that night. I looked at it last night, and sure enough the sleep was not even close this morning. I have been looking at it lately, and my oxygen readings have been flaky. I suspected that the first time I had them paired, so I removed the pairing and oxygen started working more consistently.  A month ago or so I decided to try it again for reasons, and it seems like my problems increased, but mostly on nights that I look at the data on health connect. I know causation does not equal correlation, but I do not think this is my imagination either. 

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