Charge 6 - sleep data inaccurate

[ElRey61]

Has anyone run into the issue in the last week or so with sleep data incorrectly recording you being awake for long stretches during the night when you are asleep? These are uninterrupted stretches of 20 to 60 minutes once or twice a night when Fitbit is recording I am awake and I am asleep. I'm on version 20001.214.24 for Fitbit Charge 6. I may have installed this software version in the last 2 weeks? Also, I have restarted the Fitbit 6 during this time but that doesn't correct the problem. Thanks! 

Moderator edit - updated subject for clarity

[TheVinny]

Yes, the Sense 2 forum has many more as well, including mine. All disabled from new comments now.

This thread I found last month which she new light on it all. https://community.fitbit.com/t5/iOS-App/Your-sleep-tracking-just-got-more-accurate/m-p/5786962#M1824...

That said, I could be premature here but it sure seems like the sleep settings/algorithms have been relaxed some like it's been for the first nine years I've owned a Fitbit device. The past 3 days have all been better. And when I delete an old sleep set (this month, last month etc), and then add back in the exact same times, the numbers are all better than before I deleted it. (Not getting hammered for each movement I make while still sleeping.) Hopefully this is not just a glitch thing. I haven't tried switching to sensitive mode to see what happens (don't want to mess up a good thing) but I might try that which would confirm the normal settings are back and working. Hopefully

[Transer]

     Running into it lately. Last night I slept very well, and was looking forward to seeing my first oxygen reading in a few nights because I had an abnormal one four nights ago. When I looked, my watch thought I had a three hour period of awake.This has been happening on and off for the past few weeks, but last night was the worst.I do not have sleep set to sensitive,clean my watch often, in fact I cleaned it last night right before I went to bed. The watch does not move around on my wrist, and is worn at the proper spot, and I always make sure they sync right before I lie down.  

    Odd, but it seems when I look at my data on health connect, I have some sort of problem that night. I looked at it last night, and sure enough the sleep was not even close this morning. I have been looking at it lately, and my oxygen readings have been flaky. I suspected that the first time I had them paired, so I removed the pairing and oxygen started working more consistently.  A month ago or so I decided to try it again for reasons, and it seems like my problems increased, but mostly on nights that I look at the data on health connect. I know causation does not equal correlation, but I do not think this is my imagination either. 

[raleighfit]

I  am getting this all the time. Long times awake when I know I was sleeping.

[raleighfit]

I have been having the same problem. Fitbit showing awake for long periods of time when I am asleep.

[Transer]

I have a Xiaomi that records sleep very well. It even catches naps. The technology is out there and Google could do better. 

[TheVinny]

Yes, Fitbit is back to how bad it was in late June, where it docks any movement as awake time and then adds even more awake time to throw in for good measure. It is broken! Two days ago I was awake for less than one our. Guaranteed. I know when I'm awake. Fitbit said I was awake for 2 hours and 53 minutes! The next day it said 2.5 hours awake. Completely useless. 

Here's the only way around it. I break up my sleeps into several short segments. It still docks for awake and restless as it should. But both nights I fixed it I went from  5.5 hours of Fitbit sleep up to 7 hours 40 minutes. Big difference. And STILL, even now, even with all these supposed "updates", there is no difference whether you choose normal or sensitive sleep mode. It's just sensitive regardless of which you select and that is it.

For the first time as a 10 year Fitbit user I am looking to buy something else for sleep. Fitbit/Google has broken the sleep system on its watches and trackers. Half a year now. 

[raleighfit]

I agree. Frustrating 

[raleighfit]

I agree. Frustrating

[ElRey61]

Yes, I agree it has gotten worse again. Last night it showed me awake from
midnight to 1 am when I was sound asleep. It's really too bad because I
have come to rely on Fitbit to let me understand the quality of my sleep
but I can't do that any longer.