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Charge 6 stopped accurately tracking walks/hikes

‎06-23-2025 04:12

‎06-23-2025 04:12

Two months ago my Charge 6 stopped accurately tracking distance (although it appears to accurately record steps).  It also stopped saving maps of my walks.  I have rebooted the Charge 6, and removed and restored the app on my iPhone.   Updates have all been performed.   What is the solution?

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‎06-24-2025 17:49 - edited ‎06-24-2025 17:50

‎06-24-2025 17:49 - edited ‎06-24-2025 17:50

A few questions @Mikey10353 

  • Are you manually starting the walk recording? 
  • Is the Gps set to turn on with both manual and auto start? 
  • Does the icon on the Charge 6 show that GPS is connected? 
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