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Charge 6 - sync issues

‎10-27-2025 06:40 - last edited on ‎10-27-2025 07:29 by Fitbit Moderator

‎10-27-2025 06:40 - last edited on ‎10-27-2025 07:29 by Fitbit Moderator

Ever since I bought the Charge 6 last summer I have to restart my phone every couple days in order to get it to sync. I have tried all the suggestions multiple times. I have read that this is a issue with lots of people. I have not received the updated firmware yet. When I go to system it is 66.20001.214.24. Is this issue going to get resolved?

I rely on my fitbit to vibrate when I get a text message or incoming calls. When it doesn't sync it doesn't vibrate until I restart my phone. I regret upgrading to the 6. 

 

Moderator edit - updated subject for clarity

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‎11-02-2025 07:29

‎11-02-2025 07:29

Unfortunately, there is no way of knowing what issues will be resolved in the firmware update.  

That said, I know you mentioned you restarted your phone, but have you tried restarting the device itself?

Kristen | USA Cruising through the Lifestyle Forums

one cruise ship at a time!

Pixel Watches 1-4 I Charges 3-6 I Versas 1, 2, and Lite I Inspires 1 & 2 I Ionic I Alta HR I Flex 1 I Aria 2 & Air I Senses 1 & 2
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