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Charge 6 time issues

‎03-10-2024 11:49 - last edited on ‎03-14-2024 12:27 by Fitbit Moderator

‎03-10-2024 11:49 - last edited on ‎03-14-2024 12:27 by Fitbit Moderator

Once I did the update, the time I had set for my hours to move between changed. I have tried resetting them and it will not save my changes. Same thing happened on my fathers Fitbit and I can not change the time on his either. 

 

Moderator edit: clarified subject.

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3 REPLIES 3

‎03-10-2024 12:20

‎03-10-2024 12:20

Hello @MsJenn28 

If you are in the USA, I suspect that your current issue is likely due to the change to Daylight Saving Time.

When this has happened in the past due to the time change, the app is usually working properly within a day.

Rieko | N California USA MBG PE

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‎03-10-2024 12:32

In response to RiekoC

‎03-10-2024 12:32

So.............When are you going to fix it...........???????????

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‎03-14-2024 12:17 - edited ‎03-14-2024 12:17

In response to yahoodude

‎03-14-2024 12:17 - edited ‎03-14-2024 12:17

Hi @MsJenn28 @yahoodude. Welcome to the community forums. 

Thank you for sharing the inquiry regarding the difficulty with the time on your tracker. 

I hope that you are no longer experiencing the difficulty but if so, please follow the steps listed here below:

Restart your device as indicated here.

Sync as usual you do it. If you have some difficulties to sync, please visit: Why won't my Fitbit device sync? 

In addition, follow the steps listed in this help article: How do I change the time on my Fitbit device?

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