03-19-2025
09:53
- last edited on
03-20-2025
07:32
by
DavidFitbit
03-19-2025
09:53
- last edited on
03-20-2025
07:32
by
DavidFitbit
So I updated my Charge 6 this morning (on Android) now the repeating alarms are showing grey with a cross and the only way I can have them on is to have a 1 time alarm any ideas?
I've restarted the watch uninstalled the app on my phone and check DND and sleep mode and neither are on.
Moderator edit: updated subject for clarity
03-20-2025 07:25
03-20-2025 07:25
Hi @CJMcLEAN,
Welcome to the Fitbit Community! It's great to have you here!
Let me help you adjust your alarms.
If you have made any changes to your alarm that are not taking effect, try deleting this alarm and creating a new one. I suggest that you follow the instructions in our help article How do I manage alarms on my Fitbit device? > How do I delete or turn off alarms on my Fitbit device? & How do I manage alarms on my Fitbit device? > How do I set an alarm on my Fitbit device?
03-20-2025 14:13
03-20-2025 14:13
I've deleted and reset a number of times and even reset the watch.
I can set alarms with no repeat and I can turn them on (yellow) or off (red) but if I then have that on any repeat it becomes grey.
03-23-2025 12:49
03-23-2025 12:49
I got exactly the same problem since the update, but only with one of my alarms. What does the grey cross indicate? Deleting the alarm and making a new one doesn't change anything, the new alarm will be grey again once I make it repeating!
Please fix this bug.
03-23-2025 22:48
03-23-2025 22:48
PS Alarm seems to work anyway. Now the alarm for Tuesdays post list grey -- does this simply show the next active alarm in grey?!
If yes, it's not consistent, because it's only grey for recurring alarms.