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Recurring alarm not updating

So I updated my Charge 6 this morning (on Android) now the repeating alarms are showing grey with a cross and the only way I can have them on is to have a 1 time alarm any ideas?

 

I've restarted the watch uninstalled the app on my phone and check DND and sleep mode and neither are on.

Moderator edit: updated subject for clarity

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4 REPLIES 4

Hi @CJMcLEAN

Welcome to  the Fitbit Community! It's great to have you here!

Let me help you adjust your alarms.

If you have made any changes to your alarm that are not taking effect, try deleting this alarm and creating a new one. I suggest that you follow the instructions in our help article How do I manage alarms on my Fitbit device? > How do I delete or turn off alarms on my Fitbit device? & How do I manage alarms on my Fitbit device? > How do I set an alarm on my Fitbit device?

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I've deleted and reset a number of times and even reset the watch.

I can set alarms with no repeat and I can turn them on (yellow) or off (red) but if I then have that on any repeat it becomes grey.

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I got exactly the same problem since the update, but only with one of my alarms. What does the grey cross indicate? Deleting the alarm and making a new one doesn't change anything, the new alarm will be grey again once I make it repeating!

Please fix this bug.

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PS Alarm seems to work anyway. Now the alarm for Tuesdays post list grey -- does this simply show the next active alarm in grey?!

If yes, it's not consistent, because it's only grey for recurring alarms.

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