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Charge 6 was 2 minutes fast, then it got worse! Simple solution - with hindsight!

13 hours ago

13 hours ago

My Charge 6 was 2 minutes fast for several weeks. I tried various recommended cures without success. Yesterday I spent well over an hour on it. Eventually it got stuck on a screen telling me to download the Fitbit mobile app. I deleted and reloaded the app several times which made no difference. I was about to give up when I did this. So easy in retrospect! Open the app, click the battery icon, top left, then click Add more devices, then select Charge 6 Tracker (or whichever device you have). It asked me if I wanted to replace my Charge 6 with a new one. I selected Yes. After that it was plain sailing. 

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1 REPLY 1

9 hours ago

9 hours ago

Hello @Malcolm75 

Thank you for sharing how you resolved your issue with the time on your Charge 6 being off by 2 minutes. This will be helpful to other users experiencing a similar issue. 

Rieko | N California USA MBG PE

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