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Charge 6 will not charge

‎11-20-2025 12:09 - last edited on ‎11-20-2025 16:28 by Fitbit Moderator

‎11-20-2025 12:09 - last edited on ‎11-20-2025 16:28 by Fitbit Moderator

Purchased in August of 2024 & now 3 months past a year old & My Charge ) will not charge. I have tried all the recommendations. As I read there are so many with this same issue. Has Fitbit addressed this issue? 

 

Moderator edit: clarified subject.

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‎11-20-2025 16:27 - edited ‎11-20-2025 16:55

‎11-20-2025 16:27 - edited ‎11-20-2025 16:55

Welcome to the forums @LisaJones5678. 

Thank you for sharing with me the information about your Charge 6. Sorry to know the inconvenience. 

Please, before considering other options and even if you already tried all the recommendations, I'd like you to confirm that you have followed all the steps listed in this help article:

Why isn't my Fitbit device's battery charging?

In addition, also confirm that your Charge 6 is up to date: How do I update my Fitbit device?

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