Charge 6 won't connect to Fitbit app

[Bran-Turismo]

I am seriously upset with google right now! I am disabled and live on disability and have purchased a google charge 6 fitbit to help me to control and improve my health, but all that has happened is i have wasted money on a poor product; money that i cannot afford to waste! I feel robbed. This product won't connect to its own App on my phone. what is the point google? You have seriously upset and stressed me out. I cannot afford to waste money like this! You have made my life worse. 

Moderator Edit: Clarified subject

[RiekoC]

Hello @Bran-Turismo 

Unfortunately, there was an issue on the Fitbit side that affected pairing & syncing for some Android users, which was at the same time you were trying to set up your Charge 6.

From what I'm seeing, the newest Android Fitbit app update, version 4.28.3, has resolved the syncing/pairing issue for most users.

If you haven't updated your Fitbit app yet, please check the Play Store and install the update once it's available to you.

Let us know if you're still experiencing a syncing/pairing issue after installing version 4.28.3.