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Charge 6 won’t swipe

‎04-10-2025 09:23 - last edited on ‎04-10-2025 20:00 by Fitbit Moderator

‎04-10-2025 09:23 - last edited on ‎04-10-2025 20:00 by Fitbit Moderator

Screen has just frozen on clock, can’t swipe or tap to change metric.

Ive tried syncing and restarting using button on cable a few times but nothing works, even cleaned screen. Any more suggestions I can try? Thank you.

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1 REPLY 1

‎04-10-2025 20:00

‎04-10-2025 20:00

Hey there @Lorraine_P, nice to see you back.

Thanks a lot for taking the time to explain this situation to me, I'll be glad to help! 

Based on the steps you have done already, the next step I'd recommend is to change the clock face. Please follow the steps described here. 

Best Answer