Charge 6 won’t sync

[alxmn]

I just updated my Iphone 13 to 26.2.1. A day or so after it would not connect. I did everything, shut my phone off, deleted the app, disconnected it from my bluetooth, turned off my bluetooth, I even tried to forget it on the Fitbit app and  because I was desperate, nothing. When I click connect it does connect to my bluetooth and doesn’t have an option to disconnect but it says there’s an error on the app connecting. Please help me

[DavidFitbit]

Hi @alxmn, welcome to the Fitbit Community! It's great to have you here!

I'm glad to help you syncing your Charge 6 to your iPhone. Thank you for the troubleshooting steps you have already tried in order to fix this issue.

The steps you have followed are the correct process to make your device sync again. However, there are some estra steps you could follow to ensure this. Please take a look at our help article Why won't my Fitbit device sync?

You'll find ten steps that may be useful.

[alxmn · Accepted solution]

Thank you so much!! I didn’t even know restarting with the button on the charger was a thing and didn’t find that on the site when I first looked. That fixed it right up. Thank you again.