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Charge6 does not show 'hrv'

‎08-25-2024 03:06

‎08-25-2024 03:06

Screenshot_20240825_185700.jpg

 

Screenshot_20240825_185708.jpg

I've been using charge6 for about a month and other functions work fine. But 'hrv' measurement does not work well.

As you can see in second picture, other measurements work well.

Only 'hrv' section says "there is no data in 24 hours". 

I tried to find answer in this community but nothing works and hrv measurement only works 'accidently'.

I restarted the device several time, deleted cache in the app. what else i can do?

Best Answer
0 Votes
1 REPLY 1

‎08-25-2024 05:58

‎08-25-2024 05:58

@hyohyo 

Welcome to the community.

The device may shift on your arm during sleep.  Try repositioning the tracker on your wrist, and tightening or loosening the strap to see if that helps.
I sometimes experience that issue with my devices.

Gary D.| Feeding Hills, MA MBG PE

Charge HR, Charge 2, Charge 3, Inspire 2, Charge 4, Charge 5, Pixel Watch 2, Pixel Watch 3, Pixel Watch 4

Best Answer