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Chatsservice - feedback

‎04-08-2024 18:23 - last edited on ‎04-09-2024 11:41 by Fitbit Moderator

‎04-08-2024 18:23 - last edited on ‎04-09-2024 11:41 by Fitbit Moderator

Is there really no way, other than starting a new chat, to go back and refer to previous customer service chats in the app?? My recent chat was ended but then I needed to refer to some info I got in it and couldn't find it! I had to open a new chat and have the person send me the transcript in an email! 

Moderator edit:  updated subject for clarity

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‎04-09-2024 03:04

‎04-09-2024 03:04

Welcome to the Fitbit community, @KDarp!

Here's how to get in contact with Fitbit support:

Fitbit Support Contact 

Stefan
Charge, Charge HR, Blaze, Versa, Versa 2, Charge 5, Charge 6, Versa 4, Aria, Aria 2, Pixel 4a, Pixel 7
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