11-13-2023
19:44
- last edited on
06-21-2025
08:58
by
LizzyFitbit
11-13-2023
19:44
- last edited on
06-21-2025
08:58
by
LizzyFitbit
Don't know what is wrong my watch is 30min fast.
Moderator edit: Subject for clarity
Answered! Go to the Best Answer.
Best Answer11-23-2023 11:39
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
11-23-2023 11:39
@DramaQueenDiva Thanks for your help.
@Montanj Welcome to the forums. I will gladly help you correct the time on your Fitbit Charge 6.
Usually syncing the device with the Fitbit app will get the correct time on your device. However, given that your device is xactly 30 minutes ahead, please make sure the correct time zone is selected. I recommend you take a look at the following article: How do I fix the time on my Fitbit device?.
Best Answer11-17-2023 14:37
Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
11-17-2023 14:37
If you sync the watch to the app again, it should correct itself.
Kristen | USA Cruising through the Lifestyle Forums
one cruise ship at a time!11-22-2023 16:37
11-22-2023 16:37
My clock is 30min fast what did you do to fix that problem
Best Answer11-23-2023 08:21
Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
11-23-2023 08:21
You need to read my above response, as it usually fixes the problem.
Kristen | USA Cruising through the Lifestyle Forums
one cruise ship at a time!
Best Answer11-23-2023 11:39
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
11-23-2023 11:39
@DramaQueenDiva Thanks for your help.
@Montanj Welcome to the forums. I will gladly help you correct the time on your Fitbit Charge 6.
Usually syncing the device with the Fitbit app will get the correct time on your device. However, given that your device is xactly 30 minutes ahead, please make sure the correct time zone is selected. I recommend you take a look at the following article: How do I fix the time on my Fitbit device?.
Best Answer