Unable to set and retain the start/stop hourly step activity times. It is fixed at 5am/2pm. Problem occured with my old Charge 5 and new Charge 6.
I've factory reset my Charge 5 and 6 respectively, logged off all Goggle apps, deleted and reinstalled the Fitbit app; I even created a different Gmail account and installed the app, and synced a wiped Charge 5, then 6 with the same problem.
Setting the time zone to fixed or automatic, made no difference.
I can set the start/activity times, but the moment the sync process is completed, the times revert back to 5am/2pm (9hrs).
Other observations:
When I attempt to set the hours of activity less than 5 or greater than 14-hours, I receive the warning message, as expected.
On the ‘Reminders to Move’ screen, the Start/Stop times are ‘greyed-out’, and fixed at 5am/2pm, regardless of what times you enter after pressing the configuration ‘gear’ icon.
Switching to a 24-hr clock, has no effect, except the start/times will display as 05:00/14:00, coincidentally the minimum and maximum hours of activity allowed for steps.
All other user settings within the Fitbit app function properly.
Upgrading my iOS to 18.5 had no effect.
As I said, even with a new Gmail account, and a virgin Fitbit dataset, the problem persists.
By the numbers:
iPhone 15 Pro
iOS 18.5 (same issue with 18.4.2)
Fitbit App: v.4.4.3
Fitbit Charge 6
Version 20001.214.24
(issue first occured w/Charge 5 prompting the purchase of a Charge 6)
