Can’t open exercise days or look at previous workouts

[Dopefeelin]

Cannot open exercise days or click on workouts in the app since the latest update on the latest iOS. Anyone else experience this issue?

[crystalruns_]

Yes, I have the same issue. I have an Inspire 3.

[MarioSFitbit]

Hi @Dopefeelin and warm welcome to the forums. @crystalruns_ it's nice to see you around the Community. 
I appreciate your messages, and I'm sorry to hear about this issue. 

Could you please confirm if what you see are grayish areas when accessing the application?

If so, our team is aware of this and looking into closely. I understand your feelings about this situation, and this is definitely not the experience we want for our customers.

You may need to try uninstalling and reinstalling the application to see the desired results. It's worth a try.

There should be no loss of information as long as you sync your devices beforehand.

Please remember to:

• Logout.
• Uninstall.
• Reinstall.
• Login.

All your feedback is more than welcome and useful for our developers. I'll be posting here any updates about this situation.

[crystalruns_]

I have done all which you have suggested. It does not work, no change. There are no grayish areas

[Dopefeelin]

Same goes for me.

[MarioSFitbit]

Hi @crystalruns_ and @Dopefeelin! Welcome back to the forums. 

Thank you for your feedback and confirmations regarding this issue. I'm sorry to hear that the situation still persists even after trying the recommended troubleshooting. 

I want to inform you that our team is aware of the situation, and they'll work on a solution, hopefully very fast. 

I'll be keep you updated as soon as I receive more information. 

[Rarazaza]

I’ve got the same problem. Seems independent of fitbit device. Is an App issues. Freezes as soon as I click on Exercise days. Recent ly exercises stopped showing up altogether.

[Rarazaza]

This is still an issue, and causing me to not use the watch cause this is the only thing I use it for. Can you guys roll back to previous version while you figure it out?