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Latest version of app is terrible

I hadn’t used my fitbit for several months. I recharged it and performed an update to the app and synced to my Charge 4. The sleep analysis charts in the latest version are terrible! The charts were excellent for years, now they’re difficult to read....

Drews4d by • Jogger
  • 481 Views
  • 4 replies
  • 6 votes

No gps information on the Fitbit app

Hello , I have several issue with my charge 4 , since the new app ( Google sync) has arrived . - first one : there is no gps information on the app anymore . I mean, when I Run there is no record of gps data. This is also true for the past activities...

Tgvr6 by • Jogger
  • 264 Views
  • 1 replies
  • 3 votes

Charge 4 and app update

Why since the latest update on IOS does the app not recognise a run no matter what I do to the settings all my runs are showing as walks !

StevoT by • Recovery Runner
  • 238 Views
  • 1 replies
  • 0 votes

Sleep Schedule Times not saving in the app

When I try to set sleep and wake times, my Fitbit is making up completely different times 5 hours apart.  For instance I want 9 pm bedtime 6 am wake. When I set 9 pm it makes bedtime 6am and 1am to wake. If I try to adjust the wake time to 6am it set...

Kikih22 by • Jogger
  • 461 Views
  • 2 replies
  • 5 votes

Reminders to move won't stay on

I've got a Charge 4 and recently the reminders to move setting will not stay on. I go into the app, toggle it to 'yes' for reminders to move, and two minutes later it has toggled off again.- the app is up to date- do not disturb is off- I have reboot...