Topics with Label: Inspire HR

Resolved! Add exercise option missing from app

Since the new update yesterday I cannot add exercise manually. The + button next to exercise has vanished! Please bring it back!! Moderator edit: updated subject for clarity

Fitbit app

On Nov. 6 my app started to change my step count for the previous day. My Nov. 6 count was 25105 and then it also made my Nov. 5 count 25105. Nov. 8 step count was 31065 and then my Nov. 7 count was changed 31065. It’s happening all the time! Also ge...

Sync heart rate data with Strava

I've been using a Fitbit Inspire HR along with the Nike Run Club app and Strava app for several years now. I've connected Strava and Fitbit; events I start in Strava are synced over to Fitbit - start time, run time, distance, pace - but the heart r...

Fitbit app on iphone won't show the previous day's data - crashing a lot

I followed previous community postings for similar problems. This morning the Fitbit app on my iphone kept crashing everytime I tried to open it. I deleted the app and reinstalled twice. I shut down the iphone and turned back on. I can now open the ...

Resolved! Step streak inaccurate

My Fitbit claims I’ve hit my step goal 20 days in a row but it’s really 24. I know it’s not much. Is there a way to fix this? Thanks.

Inspire HR keeps losing Bluetooth connection from iPhone

Hello, Every day it's such a pain to keep faffing about on my iphone to get the bluetooth connection restarted. In the bluetooth settings I can see the Inspire HR and it has 'connected' as if it is. But I always have to 'forget' the device and start ...

Colours for daily exercise

I’ve just noticed that the latest Fitbit iOS app update has confused the colours for exercise summaries. The colours used are DIFFERENT to the colours used when drilling in to an exercise They used to be consistent and now it’s very confusing Hope t...

Inspire HR not syncing to app

This issue has been ongoing and the response was that minimal upgrades would be done as they company was sold. Since google took over the sync issue continues. Why do I have to continually go in and forget this device and then readd and sync to get ...

iPhone, not iOS 13: Why is my app CONTINUOUSLY asking me to turn locations services to "always"?

This just started yesterday (though I haven't been in the app in almost a month): When I have the Fitbit app open to sync my step and sleep data, a pop up ask / tells me to turn location services to "always" and no matter how many times I click on "n...

Wrong miles on app home screen

My iOS app has been reporting the wrong miles and rate for my run on the Home Screen but it’s fine once you click into the exercise details and login to the desktop app. and before I get the form response that fitbit sends to all of us YES I RESTART...

App Freezing/missing key data

Over the last month or so, I’ve experienced an increase in the app freezing and requiring multiple closures before I can successfully access certain data once synced. Also some data has not been captured appropriately, sleep times/moments and various...

Inspire HR notification tab on app not working

My Inspire HR quit receiving notifications from my iphone. I've updated both the phone's and Inspire's op systems and followed all advice from various articles, etc, including making sure notifications is turned on on my fitbit. When I go to the Acco...

Resolved! Inspire HR repeatedly sends notifications for rescheduled calendar event

Using a new Inspire HR with an iPhone 11 Pro running iOS 13.1.3 I have a shared calendar set up on iCloud which my wife and I use. After she rescheduled one event on this calendar, delaying it until next week, I have been receiving repeated intermitt...

App no longer showing current heart rate

I used to be able to view my current heart rate in the app. It still shows on my Inspire HR, but not in the app. Anyone know how can I get that to work again?

App not showing HR accurately

I have an inspire HR and an iPhone. I’ve made sure I updated to the latest version on both items. my Fitbit is tracking my heart rate just fine. It is also syncing to the app for steps, sleep, the graph for heart rate throughout the day. however, the...

Fitbit app showed blank on my iOS devices

I updated the operating systems to 14.1 on my iPhone and iPad and tried to get my Inspire HR to sync. When I tap the FitBit icon to open it, all I get is a blank, white screen with the word FitBit in blue-green at the top -- nothing else. I went to...

Fitbit app won’t load

my app worked fine this morning, and now when I try to open the app I just get a white screen. I’ve closed all the apps on my iPhone and have also tried turning my phone off. My app is also up to date. Still no luck. Help!! Moderator Edit: Clarifie...

Live heart rate not available on iOS app

My all day sync is no longer working or showing my moment heart rate. It only shows the resting heart rate. on iPhone and app & iOS are updated Moderator Edit: Clarified subject

Fitbit app no longer showing heart rate bpm activity during sleep

I have an inspire hr and about a week ago the iOS app stopped charting heart rate activity during sleep. I get average resting bpm and average sleeping bpm but no charting data.

Can’t select a workout type when manually logging exercise

Hi! When I want to manually log an exercise there are no workout types displayed in the search menu. It used to work before so I highly doubt that I do it wrong. Tried with a lot of thing like “workout”, “run”, “Pilates”,... None of them shows up in ...

Resolved! iPhone not syncing via bluetooth to Inspire HR

Since I updated my iPhone software to IOS 13.1.2 yesterday my iPhone cant find my Inspire HR via bluetooth. My husbands iPhone can still find my fitbit through Bluetooth but he hasnt updated to 13.1.2 yet. We've done everything as follows;Forget the ...

Fitbit app won’t install

I use my Fitbit app for tracking everyday and yesterday evening I noticed my the app had offloaded itself for some reason. I assumed it was a space issue so I deleted some things but it still does not download. Every time I click on it it says, “This...

Unable to add to an iPod touch

I’ve tried turning Bluetooth on and off, turning iPod on and off, connecting under Fitbit inspire and inspire hd and the device is still not found ....at a loss as what to do next. This was bought for a Christmas gift and I’ve been trying since then...

Moving Phones

So my iPhone 6s recently stopped working and for now, I have moved to an iPhone SE, compatible with this Inspire HR. Although restarting the phone, the Fitbit, deleting the app and reinstalling it, turning Bluetooth on and off many times and disconne...

Syncing Trouble

I’ve had my Inspire HR since March. Every other day, or sometimes every day, I have issues with syncing my Fitbit to my iPhone. The apps up to date and so is my phones software. It’s happened since day one and is aggravating. If I’m lucky then switch...

Syncing difficulties with iPad and iPhone 11

My HR inspire isn’t syncing with either my iPad or iPhone 11 Ive reset the Fitbit and restarted both phone and iPad but still nothing What else can I do ? Thanks Moderator edit: Subject for clarity

Unable to Sync Inspire HR on iPhone AND iPad

Up until 2 days ago my Inspire HR would auto sync to my iPhone AND iPad when I opened the app, it will no longer do this. My phone & iPad cannot find my Inspire and I have to “Set Up a Device” every single time I open the app. I have followed ALL of...

Won’t connect to app

Hi can anyone help. I got a new phone and I can’t sync my Fitbit it or to my iPad. I’m doing exactly as it says, Charing, Turning Bluetooth on and off. Any ideas ?

Not receiving text notifications

I recently upgraded my phone from an IPhone 6plus to an 11 because my 6plus died! My Fitbit had been connected to the 6 (and was getting texts phone calls and notifications) and when I got the 11 I discounted/unpaired it and paired it with the 11.. N...

Unable to find device following iOS update

I updated to iPadOS 13.4 and the Fitbit app since has not been able to find device (mentioning this due to timing although it may not be the reason). I've reset the device and other on/off suggestions. Do I try removing the device and then re-pairing...

Inspire HR won’t pair with Bluetooth

I have a new Inspire HR that won’t pair with Bluetooth on my iPhone. I have forced quit the appturned Bluetooth off and then on againrestarted my phoneused the “Remove this Inspire HR” feature and then paired it again. So far nothing has worked. This...

inspire HR syncing to iphone

my inspire HR is not syncing to my iPhone - what can I do

Inspire HR receiving everything but Text Notifications

Recently got a new Fitbit since my old one was not receiving text messages due to the new IOS update. Well getting a new Fitbit didn’t change anything. Called tech support and after running all of the recommended tech support options still not receiv...

Inspire HR won’t pair with iphone11 or all day sync

I purchased my Fitbit HR in December and synced it with my iPhone 7. I was able receive text notifications on my Fitbit. I purchased a new iPhone 11 a few weeks later and the Inspire HR will not accept notifications or all day sync and pair with my ...

Issue syncing Inspire HR

When I go into the Fitbit app on my iPhone (iOS 13.3.1) I get an error: "This version is no longer compatible with your Inspire HR. Your device may not be able to connect with the app until you update." When I go to the app store, there are not upd...

Food log display is too faint to read

When searching for a food item, the line of print that appears below the item, (the line that shows the brand name and calorie count), is so FAINT I can hardly read it. Is that something you can adjust within the Fitbit app? I have an iphone XR.

Inspire HR giving repeated notification for iPhone calendar event

Yesterday and today my Inspire HR has given me a notification of an event in my iphone calendar almost every minute. Yesterday it was notifications that the event was happening today. Today it's that the event is happening. It is not an all day event...

Updated Fitbit & no longer receiving notifications or all day sync

Before I updated, I successfully received notifications and all day sync worked from my iphone with iOS 12. I successfully updated my Fitbit yesterday to 34.20001.63.12 and now notifications and all day sync do not work. When I click on notificatio...

New iphone upgrade

Any fixes for Fitbit Inspire HR not receiving texts or calls after newest iPhone update?

Inspire HR - Not Receiving Texts or Phone Calls.

Purchased at Dicks Sporting Goods in March '19. App installed on my Iphone 7Received text/phone notifications but had to hard reset (delete everything) on several occasions as it would intermittently stop receiving them. I have soft reset, hard reset...