Forum Posts

My Fitbit app is stuck on the add custom food

I can not search for foods on my inspire Fitbit.  It continues to bring me to the add custom food.  I can not put in a new selection.  I have uninstalled the app, turned Bluetooth off, turned my phone off, turned it back on, turned Bluetooth back on,...

Twinzy2 by Jogger
  • 269 Views
  • 1 replies
  • 0 votes

Siri doesn't read Today screen

Siri, on my iPhone 8 Plus, used to read the entire "Today" page from my Inspire. After an iPhone IOS upgrade, it would only read steps, calories, and miles. Now, in iPhone IOS 14.8 and 15.1, Siri only reads the word "Today" at the top of the screen. ...

dcmack by Jogger
  • 256 Views
  • 0 replies
  • 0 votes

App started showing distance, can't get it back to steps

Hi there,   My iPhone app connected to mu inspire has now started tracking distance and not steps. I cannot get it back to steps and have tried everything.   Have others had this problem? How can you reset back to steps.   Thanks in advance.     Mode...

rvg400 by Jogger
  • 302 Views
  • 2 replies
  • 0 votes

Unable to download app

Hi. My app has recently stopped working. Everytime I click on it it keeps rebooting. (It happened to another app too) so I deleted it and tried to download it again but it wasnt  coming up in my Apple store so googled it and went to download it from ...

Resolved! Inspire loses steps after syncing

Hi,I have an Inspire that I got 3 months ago and an iPhone with iOS 12.4.5 that I sync my Inspire to. For some reason, after syncing my Inspire today, I went from 6,000 steps to 5,000 steps and lost all 30 of my active minutes. I restarted the Inspir...

reemadb by Jogger
  • 1341 Views
  • 6 replies
  • 2 votes

Apple trouble

Hi; I woke this morning, went to sync my Inspire with my iPhone - the app wouldn't let me - it simply kept shutting down. So, I've deleted the app and reinstalled, and now it lets me in, but when I go to sync it will not complete the sync. I'm on the...

rooak by Jogger
  • 285 Views
  • 1 replies
  • 0 votes

Resolved! New Inspire will not pair with iphone

I am aware of the compatibility issues. I spent 45 minutes on the phone with Fitbit customer support I could not resolve my issues. I just saw online that they apparently do have some sort of fixed but if I can’t get my Fitbit on all day sink because...

KCurly by Jogger
  • 1105 Views
  • 8 replies
  • 1 votes

Notifications from inspire to iPhone 7

Hello, I have got a new iPhone 7 and can no longer receive notifications on my inspire and I have followed the instructions on the Fitbit site to no avail. Please help

Resolved! Inspire not connecting

I recently updated to iOS 13 and since then my inspire won’t sync to my phone. It’s saying I need to allow Bluetooth to connect but my phone says it’s connected. I have done all of the troubleshooting tips on the website 

Dawn00 by Jogger
  • 579 Views
  • 2 replies
  • 0 votes

Resolved! Inspire text notifications issue

Ok my issue is that after the recent iOS update I can no longer receive text notifications unless I turn my text to always preview or only preview when unlocked. Now this was not the case before the newest iOS update. The inspire is my 3rd Fitbit and...

SageShi by Recovery Runner
  • 355 Views
  • 1 replies
  • 2 votes

Receiving text notificatuons

Since I updated I do not receive text notifications.  I am very upset. Tried everything and still not working.

App won’t work on iphone

I can’t get the app to open on iPhone or iPad. I have spoken to apple help line and they asked me to reach out to you.

Inspire not syncing

iPhone XR. Latest ios. Just updated my Inspire last night. Did all the suggestions... restarted Inspire. Toggled Bluetooth off/on. No other devices currently using Bluetooth on my phone. Quit and re-started. Still nothing. Wish I didn’t waste my mone...

How to eliminate some of the daily stats from the display face

How does one eliminate some of the daily stats from the watch face? In my case, I have no interest in scrolling through most of the daily stats. The only daily stats that I would like to see on the watch face are the total number of steps taken & mov...