my inspire3 device shows the correct date and time, but the app on my iphone shows the latest day as 2 days earlier eg. today is Monday 17th, but the app is showing today's data as Saturday 15th. Syncing seems to be fine. Any ideas how to fix? Mode...
I have a Charge 4 and the Fitbit app is on an iPhone. Below are screenshots from my run today . Questions/comments below1) clearly from the first screenshot, my run started at 12:31PM. the graphs for heart rate and elevation cut off the labels in b...
Please advise how I can change the auto-recorded "Outdoor Bike" to "Driving" to mitigate the thousands of steps my Fitbit thinks I take each time I ride my motorbike.I used to do this in the fitbit.com/activities area, but don't have access to this s...
On the main screen, my distance is recorded properly at 3.4 km. When I click on distance, it converts it 3,400 km. Please fix this. Photos attached. Edited to add: I’ve already turned off and on the phone, uninstalled and reinstalled the app, glitch ...
It’s been weeks since my Fitbit app has worked. Everyday I try to log in but just get this screen. I’ve deleted and re-downloaded, cleared the cache, reset the phone (all numerous times) and still nothing. Fitbit told me that my issue would be fixed ...
when starting a run on my fitbit app on my phone, after it ends it keeps registering as a walk instead of a run, and the only way to change it is to delete the exercise and manually enter as a run. this feature worked perfectly for years and just s...
I would like to add my voice over the dislike of the new app format as well. I like to quickly compare my steps day to day- week to week and don't seem to be able to do this on the new design. Additionally, the numbers and icons are huge so take up m...
I didn’t even have my watch on from 6-7am, but somehow I got 84 zone minutes because of “vigorous heart rate”!!!! How!? What was my watch measuring because it certainly wasn’t my bloody heart rate…I used to be able to delete active minutes with the o...
Hi Since this new app update I can no longer see my workout data - HR, Calories per minute, time in certain zones?how do I get this back? The new update feels like a major regression i data. Apple watch shows this and counts my lengths when swimming ...
What has happened to the graphs for exercise details under Activity on the iOS App??Graphs tell an easy comprehensive story of our activity...I suggest and urge they be restored ASAP, as removing them was hardly an improvement.
When will Fitbit make it possible to use Fitbit app on both ipad and iPhone? It would be great to be able to use ipad when iPhone is charging etc.
Since the new app was forced upon us it frequently crashes within seconds of opening on my iPhone 15 pro. Please can you get this fixed. I’m not a fan of the new design at all but it would be way better if it would at least function! 梁
The new update doesn't show your heart rate zones during exercise. I fo7nd this super motivating. Does anyone nlknow how to add it?
My husband and I spent probably 5 hours trying to get my iPhone to connect to my tracker, a Charge 3.We tried all the tricks: turning the bluetooth off and on, powering down, loading and unloading the app, clicking on forget this device, re-booting t...
My Fitbit app has been problematic for over a month. It often doesn’t load data, gets stuck or glitches, or loads but I can’t scroll or hit any button or menu. What is going on here? I’ve restarted many times and don’t think it’s a problem with my ph...
I am not sure I like the new set up. What happened to the daily macro chart?
I can’t post on the community app. Every time I post the picture just disappears. I have chatted with Fitbit multiple times and they don’t seem to want to help. There useless to be honest. Anyone else having this issue?
Concerning the app for iOS in the Exercise weekly summary/details. When I walk on the treadmill it sometimes shows minutes and sometimes miles. Being the treadmill, there is no "miles" to record. How can I get it to just show the minutes instead? ...
My Fitbit Alta is working just fine but my iPhone app and laptop are blank today, why?
I have an Alta HR and use the app with my iPhone. Last night I downloaded the most current version of the app. Everything seemed to go well. This morning I stepped on my scale and inputted my weight. A couple hours later I went to log my water intake...
I need to unclock my Fitbit Versa 2 with my Phone. I have found instructions on how to unclock, but can not find the Account Icon (and thereby not the Unlock Device) in the Fitbit App. I know where the Account Icon should be (top right corner), but i...
Both my husband and I, after tracking or logging an exercise on calories we are getting “null” and not enough data. this hasn’t happened to us before so I believe there is a glitch within the update. I’ve seen after previous updates the same has ...
I can view my newly set up versa 2 on my iPad, but when I gave my Blaze to my husband, I’m unable to view his steps, sleep, etc. even tho they are both in sync. Help?
iPhone 5, Fitbit app will not open. Happened after last Fitbit update.
I have the Fitbit Ulta HR. Why can I not download the Fitbit app to my IPad Mini? I have the app on my Iphone 7 Plus but I cannot find it in the App Store on my IPad Mini.