Forum Posts

Exercise lines

Exercise lines are showing different colors—cardio now is yellow, same as fat burn

Versa Lite notifications won't open

Is anybody else having trouble opening the  versa lite notifications      Moderator edit: subject for clarity and format 

Versa Lite will not connect to iphone 8 anymore.

My Fitbit Versa Lite is only 8 months old and for the last month i’ve had nothing but problems with it. My first issue was not being able to update the watch but now that issue has been resolved it will not stay connected to my phone and the app cons...

Fitbit app won't download on iPad Mini gen 5

I had to delete the app because I wanted to update my clock face on my versa lite and it would not do it and now the app won’t install on iPad mini gen 5.  What should I do? I have already updated the OS...   Moderator Edit: Clarified subject

Kikkipooh by Recovery Runner
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When I want to log manually exercise, recent exercise does not appear

Inside the Fitbit iOS app, when I go to log manually that I did Pilates, it never shows up in “Recent” exercise, even though I manually add this type of exercise nearly every day. Doesn’t seem to make sense to imply that frequently logged exercises w...

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Notifications won’t work on Versa Lite

I have a versa lite and iPhone did an update and all of sudden I can not accept text or phone alerts and it seems it is slow counting my steps. I have done every thing you all have suggested and still nothing. Do you think it is going? I have had sin...

Mad1966 by Jogger
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Versa Lite and iPhone issues

Anyone know if the issue between Versa Lite update 3.23 and iPhones has been resolved yet?

alijan by Jogger
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Error Code 1002 Versa Lite

Just set up FitBit Versa Lite Edition.  However, it will not allow me to purchase the $9.99 premium.  My credit card is up to date on my iPhone seven plus.  Just checked it.  I get the error message:  "Looks like you canceled your payment, please try...

Fitbit Versa lite won’t connect to my phone

My Fitbit Versa lite won’t stay connected to my Bluetooth on my phone and it’s losing time,this is the second time this has happened I managed to sort it this morning but now it’s doing the same thing again 

Luv2laf by Jogger
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Versa Lite not syncing to app

My versa lite has not been syncing to the iOS app for the past week. I’ve tried restarting my phone and the watch several times, the issue is still persisting. The time is not right on my watch. I’ve completed all the updates. Any guidance would be h...

Text messages

My versa lite isn’t syncing text messages anymore. I’ve tried everything from turning everything off to factory reset. Please help! I have an iPhone 

no text

text will not come through when connected to iPhone,is that normal?

lestin by Jogger
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Not receiving texts from Iphone with Versa Lite (brand new)

I have done all of the things listed on the forum to try and receive texts from my iphone XR on the versa lite, however i still cannot get it to work. I receive all other notifications just not texts messages. Are there any other things i can try to ...

Keaton4 by Jogger
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Lapse and Regression of synced data

I have noticed an ongoing circumstance that occurs when my Fitbit app on my iPhone8 syncs with my Fitbit device.  Essentially, the sync occurs and all of the step data, calories, etc appear up-to-date and steps appear to be tracking in ‘real-time’ at...

Archie78 by Recovery Runner
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Versa Lite won’t connect with iPhone’s bluetooth

For the past several hours my Versa Lite has been unable to connect to my phone’s (iPhone 6s IOS 13.3) Bluetooth, which it was previously paired with. My phone showed that the device was paired but was “not connected” to the Bluetooth. It would not p...

Resolved! Not receiving text messages

Hi all.... is anyone else still having the problem of not receiving text messages on your versa lite since the last iOS update? Fitbit tells me I’m up to date in everything and they’re working on it, but it’s been months! 

Versa lite text notifications

I have iPhone 6s and am not receiving text notifications. I have version 12.4. Have not updated to 13. Should it work?  I see calendar notifications 

Not receiving text after iPhone update

Hello! I’ve been having trouble with my Versa Lite ever since the iPhone 10 and it’s update released. I have checked all notifications tools on app and on my phone. What can I do? 

Keep getting dozens of old notifications

I am so sick of every time I touch my iPhone I receive dozens of old notifications.  It’s been months since I updated to iso 13. Am about ready to get rid of Fitbit. I’ve been checking weekly for fixes and nothing helps.

dae006 by Jogger
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Notification issue

Okay guys SERIOUSLY what’s taking so long to get the notifications going again. Why don’t you reach out to Apple and collaborate cause a lot of your customers are mad. This issue has gone on way too long now. I’ve done everything it says to try to ge...

Unable to get any messages/calls and did a reset

Hello! I know Fitbit has been having issues with the update on iPhone but I’m at my whits end. I stopped getting text messages after the iPhone update. About a week ago I stopped get any notifications; no calls, no texts, nothing. I have gone through...

iOS update and versa

I have tried various troubleshooting strategies, but my text messages are still not syncing up with my Fitbit. It does show my phone calls, though. How do I get the text message notifications back??

Resolved! Versa Lite

I just got a Versa Lite. My iPhone updated to the latest iOS and I am not getting my texts. I get calls just no texts. I have read and tried every suggestion in the article. Any idea how much longer until everything gets worked out and fixed??? I rel...

Resolved! Versa Lite doesn’t get message notifications

I just recently updated my iphone to the new update. Fitbit said something in the app about troubleshooting and messages, but after restarting the fitbit, restarting my phone, reconnecting with bluetooth and syncing the device, i’m still unable to ge...

Versa Lite not syncing, even after troubleshooting

I have tried all different ways to sync my Versa Lite to my iPhone but it´s not working. Yes, I´ve tried troubleshooting it and I´ve also tried the other tips on the FitBit site but nothing is working. Have anyone experienced the same thing? 

Fitbit won’t connect to my phone

Can’t get my Fitbit to connect to my iPhone 7, it won’t pair via Bluetooth or let the apps work on the watch as it won’t connect at all, can’t find it in my Bluetooth section

Harlzz1 by Jogger
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