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Resolved! How do I find Facebook friends?

How to find Facebook friends thru FitBit      Moderator Edit: Clarified subject

Idnk by • Jogger
  • 526 Views
  • 6 replies
  • 2 votes

Fitbit App stopped working on iPhone 7

My Fitbit Alta still works but the App opens but nothing happens, it just has the word Fitbit at the top of the screen and a horizontal line at the bottom of the screen, this occurred after version 3.32.1 downloaded and still occurring as I’ve downlo...

App on iPhone not working

The Fitbit app on my iPhone 5SE will not open I have deleted it abs the re loaded it’s still not working ...!! I have the Fitbit altra

No Text Notifications iphone6

Hello, I don't know what to do..I am receiving called and calendar event notifications on my Alta but not texts. I called Fitbit and they sent me a new Alta hoping that was the issue and I'm having the same problem. 8 am allowing notifications and I ...

AK86 by • Jogger
  • 783 Views
  • 7 replies
  • 0 votes

Resolved! My Alta will not connect to the Fitbit app

Was no longer updating my steps so I decided to disconnect from the app. The app finds my Alta & sends the code, but it just spins after I enter the code. - I've restarted the Alta, disconnected the Bluetooth and uninstalled my Fitbit app. Nothing is...

Alta and iPhone won't pair

Alta is connected in Bluetooth and shows connected in Fitbit app, when I tap Notifications I get message Bluetooth Pairing Required then when I tap Set up it just keeps searching. I have removed Alta and deleted app and reinstalled both. Any help wou...

Alta won't sync with iphone

My Alta won't sync with my iPhone. I used to have a iPhone 4S so I thought maybe it was just too outdated but I just upgraded to an iPhone SE and it still won't sync. It will sync right away with my iPad mini 2 but not my phone. It just keeps cycling...

Alta not syncing to iPhone 6s plus

I purchased my Alta June 9th and it synced for a few days but has stopped as of June 12th I tried everything and read a lot of the helpful tips but nothing has worked. I was so frustrated I bought a new phone in hopes it would sync properly and am st...

Contacts won't sink

When "adding friends" my only options are 6 people without fitbits. I can't search either.

Turning off notifications while sleepinh

I just recently got my Alta and I was wondering if there was an easy way to not get notifications during the night?. I have an iPhone and even when my phone is on do not disturb I still get vibrations. Also, I used the sleep aspect of the app and I s...

ClaudsK by • Jogger
  • 218 Views
  • 2 replies
  • 0 votes

Alta: "request failed: forbidden 403" message

Just got my Fitbit today. My Alta says there is an update I must do in order to sync. When I click to update I receive a pop up error message stating "request failed: forbidden 403".I'm working with an iPhone 6s+ on an iOS 9.3.1 server (latest update...