10-28-2020
14:02
- last edited on
01-08-2021
09:46
by
WilsonFitbit
10-28-2020
14:02
- last edited on
01-08-2021
09:46
by
WilsonFitbit
My Fitbit Alta still works but the App opens but nothing happens, it just has the word Fitbit at the top of the screen and a horizontal line at the bottom of the screen, this occurred after version 3.32.1 downloaded and still occurring as I’ve downloaded version 3.33, any thoughts?
Moderator Edit: Clarified subject
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Hello @Captainflapjack Welcome to the Community Forums! Thank you for the troubleshooting steps you've tried prior to posting.
I was informed by Support Team that you reached out to them and that a case was created for you. Since you already received assistance from our Customer Support team, I suggest you to contact them back if you require further assistance or if you have any additional questions.
On a side note, I've moved your post to this iOS App board so we can keep our forums organized.
Have a great day!
Best Answer