Forum Posts

Food log entry completely broken

I have a Fitbit Inspire 3 for iPhone. I've noticed that for months, the calorie tracker didn't update after i logged meals. In those cases, the calorie count was too low, because the summary would not reflect everything logged for the day. Quitting a...

Charge 3 will not connect to iPhone 8

I have just about given up trying to connect my charge 3 to my iPhone 8. When trying to setup it goes as far as found tracker but then it’s trying to connect but times out. Have done everything that suggests to try but get nowhere. I think it’s time ...

heckla by Recovery Runner
  • 286 Views
  • 3 replies
  • 0 votes

App not showing battery level

I have a charge 3 the app has stopped showing the battery level at the top.Any ideas?

Dashboard disappeared

It started as my steps turned to calories and all my previous days were gone. I tried to change my main goal and it still remained calories even though steps were check marked. I then deleted the app turned my phone off and the. Reinstalled the app, ...

Ktims by Jogger
  • 1776 Views
  • 3 replies
  • 4 votes

Resolved! A red number appeared on my Fitbit app

A number has now appeared on my Fitbit app? Does anyone know what this signifies ?       Moderator edit: subject for clarity

Scot1 by Jogger
  • 4066 Views
  • 26 replies
  • 12 votes

Sleeping heart rate chart has disappeared

This problem occurred last August and now again in April.  When is a fix going to be installed?  Thank you.     Moderator edit: subject for clarity

Charge 3 notifications not working

The last update on iPhone somehow made it so my notifications won’t work. I can’t click on it in the app at all. It will pick and choose each day what comes through. I have restarted, deleted and forget this device. I have reached out to fit bit seve...

Lost my oxygen variation levels today-Charge 3

Today i upgraded my Charge 3 as well as joined the 90-day free trial for Premium.  I discovered I lost my  blood oxygen levels chart.  That was the most important aspect of my Fitbit.   Moderator edit: updated subject for clarity

Fitbit app screen goes blank on iPad

As of yesterday when I open my Fitbit app on my iPad it comes up with a blank screen. I uninstalled the app on my iPad, rebooted my iPad than reinstalled the app from the App Store. That did not fix my problem.  The current version of app is 3.33 on ...