A red number appeared on my Fitbit app

[Scot1]

A number has now appeared on my Fitbit app?

Does anyone know what this signifies ?

Moderator edit: subject for clarity

[Maine2014]

No idea, but it’s on mine, too!  Ugh!

[KathyWay]

On mine too 

[Sh-sh]

Mine too

[martineforster]

same. Mine says 99

[WilsonFitbit]

Hello @Scot1, @Maine2014, @KathyWay, @Sh-sh, @martineforster. Welcome to the community forums. 

In order to further investigate, could you please attach screenshots showing the red number? For information about how to attach images, please check this thread and make sure to follow all of the steps. 

Also, please confirm the model of your mobile devices and the version of the operating systems. 

I look forward to your response. 

[KathyWay]

Sent from the all new AOL app for iOS

[Hawkeye65]

94 on mine

[gztyp7]

 

[Grandma51]

Me too a red number showed up on FitBit app.

[NYMike15 · Accepted solution]

Tap file box in top right hand corner of Fitbit homepage. Then toggle between notifications and messages. Cleared my :hundred_points:.

Sent from my iPhone

[Maine2014]

Thank you!!! That worked!!

[Scot1]

Thank you ! It’s gone!

Sent from my iPhone

[Hawkeye65]

Thanks, it worked

Sent from my iPhone

[WilsonFitbit]

Hello everyone. Thanks for participating in the community forums. 

I also appreciate your help in sending information and for taking the time to report this matter. At this time, my team is aware of the inconvenience and they are currently investigating it. For more information, I recommend visiting this thread. 

On a side note, looks like the instructions provided by @NYMike15, helped to resolve the inconvenience and I'd like to let you know that I've moved this thread to another board to keep our forums organized. 

See you around. 

[UBJMM]

I did that and deleted over 100 notifications and the number 97 is still there.

[WilsonFitbit]

Hello @UBJMM. Welcome to the community forums. 

Thank you for deleting notifications. At this time, I appreciate your patience and I am very sorry for the experience. Please note that my team is currently aware of the inconvenience and I hope a resolution can be found soon. For more details, I recommend visiting the following thread. 

See you around. 

[perky819]

I have a red number 1 on mine but everywhere I’ve looked I don’t see a message to clear. So, are you saying this is a known issue? 

[Maine2014]

Mine was resolved, actually; but it seems to be a recent and common
happening. I went to notifications (envelope, top right of screen) and
toggled back and forth between messages and notifications. Hope this
helps!

[perky819]

Thank you. That didn’t work when I tried it.
Now though that number 1 is gone.
The notification is ok if there were a way to see what the notification was for but there was nothing.

Live well, laugh often, love much!