Hi all. I have the Versa smartwatch and before the last upgrade I could see and zoom in and out during a hike to see optional routes. Now the map live but frozen to my location and I cannot manipulate it. I have to use an outside mapping app. Help, p...
the fitbit app needs to be updated so that it fills the entire screen on a iPad mini 5
On my iPhone screen there is a number 96 on the Fitbit app and I can’t see why? Moderator edit: updated subject for clarity
Ever since I installed release 3.75, I’m unable to sync my Versa unless I forget device in BT then re-pair it.. EVERY SINGLE TIME. Who is in charge of testing & release mgmt at Google? Can they ever promote a new release w/o breaking something??!!
For the last 2 days, the app on my iPhone has not been able to find my Versa. Any suggestions?
I tried reconnecting my Fitbit to my iPhone 12 this morning, it says I need to allow Bluetooth, even when I open all settings menus it won't let me, I have a Fitbit versa series 1. Please Help.
I had an old I-pad and not enough storage to update my Versa Fit bit watch - wrong time not tracking steps. So I deleted app on old I pad and want to restore in my new one. Can't find an app. Please advise Thanks!!!!
Hello, I get always the same message and i don't know how to solve it Moderator Edit: Clarified subject
Hi I have a versa 3 and my phone is iPhone iso 14 and I can’t get telegram notifications any way that can be changed ? Moderator Edit: Clarified subject
How do you change the interval timer? I need 45 seconds active, 15 seconds rest. Why isn’t this more user friendly?!? I’m not finding the ‘Exercise Shortcuts’ option in the ‘Settings’ in either the app or on the web. I’ve changed it once before an...
Since I updated my iPhone to ios13 my phone can’t connect via Bluetooth to my versa. It can find other devices but not the versa. If I go to the Fitbit app to sync my versa it’s says I need to turn on Bluetooth. It is on!! I have removed my device fr...
Happy Easter Sunday! I switched on my iPad this morning and launched the FitBit app and low and behold I got a message saying "We're just cleaning things up for you". When the FitBit app came up it was in landscape mode. Way to go FitBit! I was start...
I’m facing this issue where I cannot key in decimal places when entering body fat percentage, in the Fitbit app for iPhone. For example, I want to enter 14.6%, but can only type 14%. I’m using iPhone X running iOS 13.2.3. Anybody has a solution to th...
I had an android for years. Just recently bought an iPhone. The Fitbit app is way behind the android app. You can do a lot more with the android app. I thought the new iPhone was top of the line. But no where as good as the android app. Why?????
Hi There, I used the Microsoft Authenticator app on Android and i was able to "approve / deny" authentication from my Fitbit Versa. Iv moved to iOS (iPhone 11) and this function isnt working anymore. I get the notif on watch, but no the options to a...
Hello, my fitbit cannot keep time, and it won't sync with my iPhone (I have been able to get it to sync the past several days, but it has taken an inordinate amount of time and nothing works consistently). I've succeeded up til yesterday. Yesterday, ...
When I press the app it just keeps saying it’s downloading I have got an I phone & an I pad
I have noticed on my fitbit app there is not option to sync all day for the iPhone. Has this been removed? The app consistently asks to sync my versa, but it was set to sync all day? Not sure what is going on. Thanks
Hi. I have a Fitbit Versa & there is a problem with it syncing to my phone. The time keeps changing on the watch & when I go on the app, it says the watch cannot sync & the status is ‘looking’.When I go on my Bluetooth, I cannot pair the watch either...
I have always entered my workouts into the app after the fact. The app would log the workout and give the heart rate data breakdown. On February 25, following the new update, it stopped giving this data! I'm very disappointed. Please bring back the h...
I have tried everything but my Fitbit will not sync to my iPhone, I have tired a factory reset, and tried to reconnect my Versa but nothing seems to be working! Any tips?
My Versa began showing the incorrect time about 11 days ago. It would fall behind first, in minutes, then in hours. Within days, I also began to experience difficulty syncing it through Bluetooth with my iPhone 8 Plus. I tried every fix recommen...
I bought my versa in December 2019 and it has never received text messages from my phone. I have checked all the settings and it is set up to get my texts, but it does not. How can I fix this????Thank you.
Hello Versa will not pair after I updated my phone, I removed it from bluetooth connections in the settings app and it re-appeared for a brief second on the find devices panel. I went to the fitbit app and removed it, it would get stuck on "connectin...
Hi I’ve stupidly removed my Versa from the Bluetooth on my iPhone how do I get it back ? Any ideas please
I recently upgraded from my iPhone 5 to an iPhone 11. My versa worked perfectly with my iPhone 5 besides the fact I could not update the software. It works great with my new phone besides 1 thing. Every time My phone and watch are out of Bluetooth ra...
Unable to get my Versa to sync with my iPhone 7
When I press/hold the left button I don't get a choice to turn/off notifications. When I set an alarm and it does vibrate, so I know vibrate works for that. Somewhere, however, my notifications are turned off, but I can't find where to set them (hold...
My I phone 7 keeps searching for my Versa - my versa is I the charging but nothing is happening- I go into Fitbit app and get an error code that customer service is not available
My Versa has not functioned properly for about 2 weeks. It first began by not syncing throughout the day, then it began disconnecting itself from my iPhone 8 Plus & losing time. Initially this didn't seem like a huge issue, so I decided to search the...
So I got a new iPhone about a week ago and ever since then I can’t get it to connect. When my phone rings it comes through on my Fitbit but it won’t connect through Bluetooth and when I search for it to set up a new device in the app, it doesn’t find...
I noticed this about a week ago when I was trying to sync my device. When I pull down to sync on the Fitbit app on my iPhone SE, a pop up comes up and says “You must give ‘Fitbit’ access to Bluetooth to sync your data”. There are two options: setting...
My fitbit Versa stopped communicating with this morning. It tried to communicate with a Blaze I once owned but have not used for several years. I noted that in settings WiFi is off. I cannot figure out how to turn it back on. My iPhone and Dashbo...
I have always been able to post to my friends on my Fitbit. Now it will go through the process but then the picture portion fails. Help.
I can no longer open the "hourly steps" app or the "heart rate" app on my iPhone, so I cannot see my steps logged for the day or the stairs that I have taken. I can only see my steps and current heartrate on my Versa. Moderator edit: Updated subje...
My Fitbit Versa will not connect to my phone all of a sudden. It was working fine yesterday before I took it off to charge and now it won’t even find it when searching. I have restarted both my phone and Fitbit and turned my Bluetooth on and off, I’v...
When I first bought the watch I received phone calls and text messages on my watch, then the iPhones updated and I no longer receive texts. My watch still notifies me of phone calls which is odd since texts don’t come through. I’ve read all the sugge...
Hi! Hoping for some help before I abandon my Fitbit. I have tried every (known) solution to get my Fitbit Versa to show call and text notifications. My app software is up to date, the bluetooth is set up correctly, I am configured to receive notif...
Why do I keep getting “to install this clock make sure the Fitbit App on your phone and device have the latest update?” Message? Everything should be current u didn’t not do anything
Help! I've tried everything. I was receiving text messages on my fitbit from my iphone. Then they stopped when I did the upgrade on my iphone to ios 13. Then I got them working again. Now they stopped again. But still getting other notification...