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had an old I-pad and did not have enough storage to open my fitbit app

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‎07-19-2021 11:04

‎07-19-2021 11:04

I had an old I-pad and not enough storage to update my Versa Fit bit watch - wrong time not tracking steps.  So I deleted app on old I pad and want to restore in my new one.  Can't find an app.  Please advise Thanks!!!!

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‎07-20-2021 11:19

‎07-20-2021 11:19

Hello @DeliaT and welcome to the Help forum.  You don't say how old your iPad is, but it must support iOS 13 in order to download the current Fitbit app.  Fitbit changed the minimum OS for the Fitbit app about a month ago.  You need the current app in order to update your Versa.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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