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Fitbit APP Version 3.75 BT Bug

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‎02-20-2023 07:52

‎02-20-2023 07:52

Ever since I installed release 3.75, I’m unable to sync my Versa unless I forget device in BT then re-pair it.. EVERY SINGLE TIME. Who is in charge of testing & release mgmt at Google? 
Can they ever promote a new release w/o breaking something??!! 😡

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‎02-20-2023 11:50

‎02-20-2023 11:50

@NancyB  Do you use an Android or iPhone?  I think you will get more help if your post gets moved to the correct platform forum.  Android and iPhones generally don't the same problems with an app update.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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‎02-20-2023 12:53

In response to LZeeW

‎02-20-2023 12:53

iPhone …. that info is posted w/my profile & mentioned in another post I did today but guess I forgot to incl on this post. 

The 16.3 iOS update fixed sync probs caused by iOS 16.1 but then the Fitbit 3.75 new release caused this sync prob. 

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‎02-22-2023 04:01

In response to NancyB

‎02-22-2023 04:01

Hi @NancyB, Thanks for stopping by and share your feedback about the Fitbit app version 3.75.

 

@LZeeW Thanks for the input. Great news! the iOS Fitbit app version 3.76 has been released and it's progressively rolling out to all our members and it is intended to help to improve the sync process. For more information about this new update, please check this help article.

 

If you need anything else, let me know! 

 

Cindy|Community Moderator| Did you find my post helpful? Vote for it or mark it as a Solution!
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‎02-22-2023 06:41

In response to CindyMFitbit

‎02-22-2023 06:41

FYI: Fitbit 3.76 has not done anything to address retroactive step streak numbers. My step streak is 865 consecutive days and Fitbit reports it as 155 consecutive days of meeting my step Street. It has not done anything to address the compatibility with voiceover issues That have been addressed in the community and other issues that relate to compatibility with the Apple voiceover screen, reading software used by many people who are blind or reading disabled. I hope that in some future update be iOS app will be made friendly for those people who are blind and reading disabled.  if they could just get back the heart rate and her rate zone data and the edit button which was removed in September 2021 it would be a good start. For the rest of the Fitbit users I hope that this version will correct the issues that you have been bringing up within the community. 

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