05-06-2020 20:19
05-06-2020 20:19
Hi.
I have a Fitbit Versa & there is a problem with it syncing to my phone. The time keeps changing on the watch & when I go on the app, it says the watch cannot sync & the status is ‘looking’.
When I go on my Bluetooth, I cannot pair the watch either.
I have tried all the steps suggested my Fitbit like: switching my watch off, deleting & reinstalling the app & restating my phone. Nothing is working.
Could someone help please, thanks.
05-06-2020 20:22
05-06-2020 20:22
Which phone do you have and is it on the list of compatible devices? click to see
You try anything here on the article for trouble syncing? see if any of this helps - click to read
05-06-2020 20:32
05-06-2020 20:32
It is compatible. I have an iPhone X. The watch used to connect perfectly fine & used to work the way it should but now it won’t sync with the app or with Bluetooth.
The time keeps on changing & all the data from the watch (steps, heart bpm etc) won’t sync to the app either.
05-06-2020 22:01
05-06-2020 22:01
I'm moving this to the iOS area of the forum for more relevant responses.