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Fitbit Versa Special Edition no longer receiving texts

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‎12-25-2019 18:39

‎12-25-2019 18:39

When I first bought the watch I received phone calls and text messages on my watch, then the iPhones updated and I no longer receive texts. My watch still notifies me of phone calls which is odd since texts don’t come through. I’ve read all the suggestions and tried them all, updated everything, restarted everything, nothing has helped. I have an iPhone 8 with the newest update iOS 13.3. 

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‎12-26-2019 03:50

‎12-26-2019 03:50

Hello and welcome to the Fitbit Community @LexiWensel13 
I’m sorry you’re not receiving your notifications at this time. Currently notifications are an issue being addressed by the Fitbit Team. Please view this thread here for more information: https://community.fitbit.com/t5/iOS-App/Stopped-seeing-notifications-after-updating-to-iOS-13/td-p/3...

Pay special attention to page one of that thread and follow all the steps very carefully. If you’re still experiencing issues after carefully performing the steps provided then please keep an eye on that thread. If any further updates or information become available it will be posted there. Hopefully the posted steps will have you up and running again.

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