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Help why can’t I use different clock faces

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‎12-02-2019 18:42

‎12-02-2019 18:42

Why do I keep getting “to install this clock make sure the Fitbit App on your phone and device have the latest update?”  Message? Everything should be current u didn’t not do anything😕

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‎12-02-2019 22:28

‎12-02-2019 22:28

Have you checked your app store to see if your Fitbit app is up to date? 

What phone do you have? 

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‎12-03-2019 03:40

In response to Rich_Laue

‎12-03-2019 03:40

Yes I’ve checked both app and watch are up to date. I have the IPhone XR

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‎12-03-2019 03:43

In response to Rich_Laue

‎12-03-2019 03:43

Yes I’ve checked multiple times to be sure the app was up to date, my phone is the iPhone Xr

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