02-03-2021 08:12 - last edited on 02-04-2021 13:03 by LiliyaFitbit
02-03-2021 08:12 - last edited on 02-04-2021 13:03 by LiliyaFitbit
Is anybody else having trouble opening the versa lite notifications
Moderator edit: subject for clarity and format
02-03-2021 09:33
02-03-2021 09:33
It has happened but may be you can fix it but
First lets check your current status to make sure it is correctly setup
What is your watch firmware version?
On the watch Swipe left Click on Settings Scroll & click on About Version near the top |
What is your Fitbit app version?
In the phone Fitbit App Click on profile photo [top left] Help & Support App Version at the top |
Please post back the results to know next steps
Author | ch, passion for improvement.
02-03-2021 10:57 - edited 02-03-2021 10:57
02-03-2021 10:57 - edited 02-03-2021 10:57
Hi @FancyJung if you are taping the open on the tracker you are telling the watch to open the notification on the phone.
Simply tap the notification once to open other wrist. You should have enough to get an idea of the message.
02-03-2021 22:49
02-04-2021 18:05
02-04-2021 18:05
02-04-2021 18:29
02-04-2021 18:29
02-04-2021 20:16
02-04-2021 20:16
If you have an Android phone Try this
In Android phone Settings * Apps Fitbit Storage - clear cache [not data] Force Fitbit shutdown [though it doesn't seem to fully Log back in to the Fitbit app
*Quick Shortcut:S Press and hold the Fitbit launch icon, then App info [on some phones] |
Author | ch, passion for improvement.
02-04-2021 21:07
02-04-2021 21:07
02-04-2021 21:14
02-04-2021 21:14
Unfortunately not, but try logout of the Fitbit App and restarting the phone, it may clear the cache.
Please post back how it goes.
Author | ch, passion for improvement.
02-05-2021 08:03
02-05-2021 08:03
02-05-2021 08:10
02-05-2021 08:10
@FancyJung Thats the way to clear the cache on an iPhone, glad its fixed.
Author | ch, passion for improvement.
02-05-2021 12:09
02-05-2021 12:09
Hi @FancyJung I've moved your thread asking for help with the notification settings on your iOS device to the iOS board.
We thought you where asking about seeing notifications on your Versa Lite.