Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa Lite notifications won't open

Replies are disabled for this topic. Start a new one or visit our Help Center.

Is anybody else having trouble opening the  versa lite notifications 

 

 

Moderator edit: subject for clarity and format 

Best Answer
0 Votes
11 REPLIES 11

It has happened but may be you can fix it but

 

First lets check your current status to make sure it is correctly setup

What is your watch firmware version?

On the watch

Swipe left

Click on Settings

Scroll & click on About

Version near the top

 

What is your Fitbit app version?

In the phone Fitbit App

Click on profile photo [top left]

Help & Support

App Version at the top

 

Please post back the results to know next steps

Author | ch, passion for improvement.

Best Answer
0 Votes

Hi @FancyJung if you are taping the open on the tracker you are telling the watch to open the notification on the phone. 

Simply tap the notification once to open other wrist. You should have enough to get an idea of the message. 

Best Answer
0 Votes

@drea97What is the problem?

Author | ch, passion for improvement.

Best Answer
0 Votes
I can’t access my notifications thru app
for my Fitbit Versa Lite
Best Answer
0 Votes
It’s the notifications setting in the app

That won’t open
Best Answer
0 Votes

If you have an Android phone Try this

In Android phone Settings *

Apps

Fitbit

Storage - clear cache [not data]

Force Fitbit shutdown [though it doesn't seem to fully

Log back in to the Fitbit app

 

*Quick Shortcut:S Press and hold the Fitbit launch icon, then App info [on some phones]

Author | ch, passion for improvement.

Best Answer
0 Votes
Will that work with an iPhone?
Best Answer
0 Votes

Unfortunately not, but try logout of the Fitbit App and restarting the phone, it may clear the cache.

Please post back how it goes.

Author | ch, passion for improvement.

Best Answer
0 Votes
Had to Uninstall then reinstall the app
Best Answer
0 Votes

@FancyJung  Thats the way to clear the cache on an iPhone, glad its fixed.

Author | ch, passion for improvement.

Best Answer
0 Votes

Hi @FancyJung I've moved your thread asking for help with the notification settings on your iOS device to the iOS board. 

We thought you where asking about seeing notifications on your Versa Lite. 

Best Answer
0 Votes