10-05-2019 18:28
10-05-2019 18:28
I just recently updated my iphone to the new update. Fitbit said something in the app about troubleshooting and messages, but after restarting the fitbit, restarting my phone, reconnecting with bluetooth and syncing the device, i’m still unable to get message notifications on my fitbit watch. Please help! Thanks
Answered! Go to the Best Answer.
10-06-2019 09:05 - edited 10-06-2019 09:31
10-06-2019 09:05 - edited 10-06-2019 09:31
Hello again @PaigeWallert
Im super happy I was able to help you get your notifications up and running again. Yes, the preview issue is a known issue and Fitbit is aware of it and I’m sure will address the problem in an up and coming update. I’m happy I was able to give the answer you were seeking. 😃
10-05-2019 18:44
10-05-2019 18:44
Hello @PaigeWallert
I can try and help. I have seen this help some people but for others it didn’t seem to help. If you would like to try here are the steps:
First open your Fitbit app
Tap your profile picture in upper left
scroll down to the name of your Fitbit and tap it (It’s located just under “My Family”
scroll down and tap notifications
enable the notifications you want in green
now simply tap “today” at the bottom of your screen to get back to the main page
Now lets make sure your iOS device is set up correctly:
go to:
device iOS settings>location services >Fitbit>Always on
also Go to:
iOS setting>Fitbit>Location>Always on
also go to:
iOS settings >notifications >messages>Select always under show previews
Now Go to your Bluetooth:
😃 please get back to me to let me know if this solves your notifications issue.
10-06-2019 06:14
10-06-2019 06:14
10-06-2019 09:05 - edited 10-06-2019 09:31
10-06-2019 09:05 - edited 10-06-2019 09:31
Hello again @PaigeWallert
Im super happy I was able to help you get your notifications up and running again. Yes, the preview issue is a known issue and Fitbit is aware of it and I’m sure will address the problem in an up and coming update. I’m happy I was able to give the answer you were seeking. 😃