Solved: Re: Versa Lite doesn’t get message notifications

<ul class='lia-community-nav-node lia-nav-item-container nav-type-cat-container lia-nav-pos-left main_container hide_slide 1 cat-' data-node='nav-xmnuz23762' ><li class='lia-nav-header lia-nav-item'><button title='close navigation menu' class='menu_Close lia-nav-icon lia-nav-icon-left'></button><a href='/' aria-label='' title='' class='lia-nav-header-title'><span class='lia-nav-item-text lia-nav-header-text'></span></a></li><li class='lia-nav-item nav-item' data-nav='nav-EN' ><a class='lia-nav-action nav-action no-link' href='https://community.fitbit.com/t5/Community/ct-p/EN' data-trigger='nav-EN' ><span class='lia-nav-icon lia-nav-icon-left lia-fa lia-fa-icon lia-fa-category lia-img-icon-category'></span><span class='lia-nav-item-text nav-text'>Community</span></a></li><li class='lia-nav-item nav-item' data-nav='nav-FR' ><a class='lia-nav-action nav-action no-link' href='https://community.fitbit.com/t5/Communaut%C3%A9/ct-p/FR' data-trigger='nav-FR' ><span class='lia-nav-icon 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class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Charge-6/bd-p/charge6"><div class="product_icon product-charge6"></div><div class="product_title">Charge 6</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Sense-2/bd-p/sense2"><div class="product_icon product-sense2"></div><div class="product_title">Sense 2</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Versa-4/bd-p/versa4"><div class="product_icon product-versa4"></div><div class="product_title">Versa 4</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" 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Family Accounts</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Sense/bd-p/sense"><div class="product_icon product-sense"></div><div class="product_title">Sense</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Other-Versa-Smartwatches/bd-p/versa"><div class="product_icon product-versa"></div><div class="product_title">Other Versa Smartwatches</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Other-Charge-Trackers/bd-p/charge"><div class="product_icon product-charge"></div><div class="product_title">Other Charge Trackers</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a 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class="product_title">Alta & Alta HR</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Flex-Flex-2/bd-p/flex"><div class="product_icon product-flex"></div><div class="product_title">Flex & Flex 2</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Ionic/bd-p/ionic"><div class="product_icon product-ionic"></div><div class="product_title">Ionic</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Blaze/bd-p/blaze"><div class="product_icon product-blaze"></div><div class="product_title">Blaze</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" 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class="product_icon product-charge6FR"></div><div class="product_title">Charge 6</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Sense-2/bd-p/sense2FR"><div class="product_icon product-sense2FR"></div><div class="product_title">Sense 2</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Versa-4/bd-p/versa4FR"><div class="product_icon product-versa4FR"></div><div class="product_title">Versa 4</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Charge-5/bd-p/charge5FR"><div class="product_icon product-charge5FR"></div><div class="product_title">Charge 5</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Inspire-3/bd-p/inspire3FR"><div class="product_icon product-inspire3FR"></div><div class="product_title">Inspire 3</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Ace-bracelet-d-activit%C3%A9/bd-p/aceFR"><div class="product_icon product-aceFR"></div><div class="product_title">Ace bracelet d'activité</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Sense/bd-p/senseFR"><div class="product_icon product-senseFR"></div><div class="product_title">Sense</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Versa-Montre-Connect%C3%A9e/bd-p/versaFR"><div class="product_icon product-versaFR"></div><div class="product_title">Versa Montre Connectée</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Autre-Charge/bd-p/chargeFR"><div class="product_icon product-chargeFR"></div><div class="product_title">Autre Charge</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Autre-Inspire/bd-p/inspireFR"><div class="product_icon product-inspireFR"></div><div class="product_title">Autre Inspire</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Luxe/bd-p/luxeFR"><div class="product_icon product-luxeFR"></div><div class="product_title">Luxe</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Ionic/bd-p/ionicFR"><div class="product_icon product-ionicFR"></div><div class="product_title">Ionic</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Alta-Alta-HR/bd-p/altaFR"><div class="product_icon product-altaFR"></div><div class="product_title">Alta & Alta HR</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Aria-2/bd-p/aria2FR"><div class="product_icon product-aria2FR"></div><div class="product_title">Aria 2</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Flex-Flex-2/bd-p/flexFR"><div class="product_icon product-flexFR"></div><div class="product_title">Flex & Flex 2</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Blaze/bd-p/blazeFR"><div class="product_icon product-blazeFR"></div><div class="product_title">Blaze</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Surge/bd-p/surgeFR"><div class="product_icon product-surgeFR"></div><div class="product_title">Surge</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Aria-One-et-Zip/bd-p/coachsaclipFR"><div class="product_icon product-coachsaclipFR"></div><div class="product_title">Aria, One, et Zip</div></a></div></div></li></ul></li><li class='lia-nav-item nav-item product-categories' data-nav='nav-aide'><a class='lia-nav-action nav-action' href='https://community.fitbit.com/t5/Aide/ct-p/aide'><span class='lia-nav-item-text nav-text'>Aide</span></a><ul class='lia-community-nav-node lia-nav-item-container lia-nav-interaction-styles nav-type-forums-container lia-nav-pos-left show_slide cat-aide' data-node='nav-FR' ><li class='lia-nav-item nav-forum board-portableFR' ><a class='lia-nav-action nav-action' href='https://community.fitbit.com/t5/Portable/bd-p/portableFR'><span class='lia-nav-icon lia-nav-icon-left lia-fa lia-fa-icon lia-fa-forum lia-img-icon-forum-board'></span><span class='lia-nav-item-text nav-text'>Portable</span></a></li><li class='lia-nav-item nav-forum board-idees' ><a class='lia-nav-action nav-action' href='https://community.fitbit.com/t5/Commentaires-sur-les-produits/idb-p/idees'><span class='lia-nav-icon lia-nav-icon-left lia-fa lia-fa-icon lia-fa-idea lia-img-icon-idea-board'></span><span class='lia-nav-item-text nav-text'>Commentaires sur les produits</span></a></li></ul></li><li class='lia-nav-item nav-item product-categories' data-nav='nav-discussionsFR'><a class='lia-nav-action nav-action' href='https://community.fitbit.com/t5/Sant%C3%A9-et-Bien-%C3%AAtre/ct-p/discussionsFR'><span class='lia-nav-item-text nav-text'>Santé et Bien-être</span></a><ul class='lia-community-nav-node lia-nav-item-container lia-nav-interaction-styles nav-type-forums-container lia-nav-pos-left show_slide cat-discussionsFR' data-node='nav-FR' ><li class='lia-nav-item nav-forum board-bienvenue' ><a class='lia-nav-action nav-action' href='https://community.fitbit.com/t5/Bienvenue/bd-p/bienvenue'><span class='lia-nav-icon lia-nav-icon-left lia-fa lia-fa-icon lia-fa-forum lia-img-icon-forum-board'></span><span class='lia-nav-item-text nav-text'>Bienvenue !</span></a></li><li class='lia-nav-item nav-forum board-sante' ><a class='lia-nav-action nav-action' href='https://community.fitbit.com/t5/Soyez-Fit/bd-p/sante'><span class='lia-nav-icon lia-nav-icon-left lia-fa lia-fa-icon lia-fa-forum lia-img-icon-forum-board'></span><span class='lia-nav-item-text nav-text'>Soyez Fit</span></a></li><li class='lia-nav-item nav-forum board-aliments' ><a class='lia-nav-action nav-action' href='https://community.fitbit.com/t5/Mangez-sain/bd-p/aliments'><span class='lia-nav-icon lia-nav-icon-left lia-fa lia-fa-icon lia-fa-forum lia-img-icon-forum-board'></span><span class='lia-nav-item-text nav-text'>Mangez sain</span></a></li><li class='lia-nav-item nav-forum board-sommeil' ><a class='lia-nav-action nav-action' href='https://community.fitbit.com/t5/Dormez-mieux/bd-p/sommeil'><span class='lia-nav-icon lia-nav-icon-left lia-fa lia-fa-icon lia-fa-forum lia-img-icon-forum-board'></span><span class='lia-nav-item-text nav-text'>Dormez mieux</span></a></li></ul></li></ul><ul class='lia-community-nav-node lia-nav-item-container lia-nav-pos-left nav-type-cat-container nav-type-cat-child nav-subcategories hide_slide cat-DE' data-node='nav-DE' ><li class="lia-nav-header lia-nav-item"><button title="close navigation menu" class="menu_Close lia-nav-icon lia-nav-icon-left"></button><a href="https://community.fitbit.com/t5/Community/ct-p/DE" aria-label="Community" title="Community" class="lia-nav-header-title"><span class="lia-nav-item-text lia-nav-header-text">Community</span></a></li><li class='lia-nav-item nav-back-li lia-nav-back goback-nav-DE' data-target='nav-DE'><a class='nav-back lia-nav-action nav-action' data-trigger='nav-DE' href='#'><span class='lia-nav-icon lia-nav-icon-left lia-fa lia-fa-angle-left'></span><span class='lia-nav-item-text'>back</span></a></li><li class='lia-nav-item nav-item product-categories' data-nav='nav-produkt'><a class='lia-nav-action nav-action' href='https://community.fitbit.com/t5/Produkt/ct-p/produkt'><span class='lia-nav-item-text nav-text'>Produkt</span></a><ul class='lia-community-nav-node lia-nav-item-container lia-nav-interaction-styles nav-type-forums-container lia-nav-pos-left show_slide' data-node='nav-DE' ><li claass='lia-nav-item nav-item nav-forum' ><div class="product_list" ><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Charge-6/bd-p/charge6DE"><div class="product_icon product-charge6DE"></div><div class="product_title">Charge 6</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Sense-2/bd-p/sense2DE"><div class="product_icon product-sense2DE"></div><div class="product_title">Sense 2</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Versa-4/bd-p/versa4DE"><div class="product_icon product-versa4DE"></div><div class="product_title">Versa 4</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Charge-5/bd-p/charge5DE"><div class="product_icon product-charge5DE"></div><div class="product_title">Charge 5</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Inspire-3/bd-p/inspire3DE"><div class="product_icon product-inspire3DE"></div><div class="product_title">Inspire 3</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Ace-Aktivit%C3%A4ts-Trackers/bd-p/aceDE"><div class="product_icon product-aceDE"></div><div class="product_title">Ace Aktivitäts-Trackers</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Sense/bd-p/senseDE"><div class="product_icon product-senseDE"></div><div class="product_title">Sense</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Andere-Versa/bd-p/versaDE"><div class="product_icon product-versaDE"></div><div class="product_title">Andere Versa</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Andere-Charge/bd-p/chargeDE"><div class="product_icon product-chargeDE"></div><div class="product_title">Andere Charge</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Andere-Inspire/bd-p/inspireDE"><div class="product_icon product-inspireDE"></div><div class="product_title">Andere Inspire</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Luxe/bd-p/luxeDE"><div class="product_icon product-luxeDE"></div><div class="product_title">Luxe</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Ionic/bd-p/ionicDE"><div class="product_icon product-ionicDE"></div><div class="product_title">Ionic</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Alta-Alta-HR/bd-p/altaDE"><div class="product_icon product-altaDE"></div><div class="product_title">Alta & Alta HR</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Aria-2/bd-p/aria2DE"><div class="product_icon product-aria2DE"></div><div class="product_title">Aria 2</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Flex-Flex-2/bd-p/flexDE"><div class="product_icon product-flexDE"></div><div class="product_title">Flex & Flex 2</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Blaze/bd-p/blazeDE"><div class="product_icon product-blazeDE"></div><div class="product_title">Blaze</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Surge/bd-p/surgeDE"><div class="product_icon product-surgeDE"></div><div class="product_title">Surge</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Aria-One-und-Zip/bd-p/gurtelclipDE"><div class="product_icon product-gurtelclipDE"></div><div class="product_title">Aria, One, und Zip</div></a></div></div></li></ul></li><li class='lia-nav-item nav-item product-categories' data-nav='nav-hilfe'><a class='lia-nav-action nav-action' href='https://community.fitbit.com/t5/Hilfe/ct-p/hilfe'><span class='lia-nav-item-text nav-text'>Hilfe</span></a><ul class='lia-community-nav-node lia-nav-item-container lia-nav-interaction-styles nav-type-forums-container lia-nav-pos-left show_slide cat-hilfe' data-node='nav-DE' ><li class='lia-nav-item nav-forum board-mobilDE' ><a class='lia-nav-action nav-action' href='https://community.fitbit.com/t5/Mobil/bd-p/mobilDE'><span class='lia-nav-icon lia-nav-icon-left lia-fa lia-fa-icon lia-fa-forum lia-img-icon-forum-board'></span><span class='lia-nav-item-text nav-text'>Mobil</span></a></li><li class='lia-nav-item nav-forum board-ideen' ><a class='lia-nav-action nav-action' href='https://community.fitbit.com/t5/Feedback-zum-Produkt/idb-p/ideen'><span class='lia-nav-icon lia-nav-icon-left lia-fa lia-fa-icon lia-fa-idea lia-img-icon-idea-board'></span><span class='lia-nav-item-text nav-text'>Feedback zum Produkt</span></a></li></ul></li><li class='lia-nav-item nav-item product-categories' data-nav='nav-diskussionen'><a class='lia-nav-action nav-action' href='https://community.fitbit.com/t5/Gesundheit-Wohlbefinden/ct-p/diskussionen'><span class='lia-nav-item-text nav-text'>Gesundheit & Wohlbefinden</span></a><ul class='lia-community-nav-node lia-nav-item-container lia-nav-interaction-styles nav-type-forums-container lia-nav-pos-left show_slide cat-diskussionen' data-node='nav-DE' ><li class='lia-nav-item nav-forum board-willkommen' ><a class='lia-nav-action nav-action' href='https://community.fitbit.com/t5/Willkommen/bd-p/willkommen'><span class='lia-nav-icon lia-nav-icon-left lia-fa lia-fa-icon lia-fa-forum lia-img-icon-forum-board'></span><span class='lia-nav-item-text nav-text'>Willkommen</span></a></li><li class='lia-nav-item nav-forum board-gesundheit' ><a class='lia-nav-action nav-action' href='https://community.fitbit.com/t5/Sei-fit/bd-p/gesundheit'><span class='lia-nav-icon lia-nav-icon-left lia-fa lia-fa-icon lia-fa-forum lia-img-icon-forum-board'></span><span class='lia-nav-item-text nav-text'>Sei fit</span></a></li><li class='lia-nav-item nav-forum board-essen' ><a class='lia-nav-action nav-action' href='https://community.fitbit.com/t5/Iss-gut/bd-p/essen'><span class='lia-nav-icon lia-nav-icon-left lia-fa lia-fa-icon lia-fa-forum lia-img-icon-forum-board'></span><span class='lia-nav-item-text nav-text'>Iss gut</span></a></li><li class='lia-nav-item nav-forum board-schlaf' ><a class='lia-nav-action nav-action' href='https://community.fitbit.com/t5/Schlaf-besser/bd-p/schlaf'><span class='lia-nav-icon lia-nav-icon-left lia-fa lia-fa-icon lia-fa-forum lia-img-icon-forum-board'></span><span class='lia-nav-item-text nav-text'>Schlaf besser</span></a></li></ul></li></ul><ul class='lia-community-nav-node lia-nav-item-container lia-nav-pos-left nav-type-cat-container nav-type-cat-child nav-subcategories hide_slide cat-IT' data-node='nav-IT' ><li class="lia-nav-header lia-nav-item"><button title="close navigation menu" class="menu_Close lia-nav-icon lia-nav-icon-left"></button><a href="https://community.fitbit.com/t5/Community/ct-p/IT" aria-label="Community" title="Community" class="lia-nav-header-title"><span class="lia-nav-item-text lia-nav-header-text">Community</span></a></li><li class='lia-nav-item nav-back-li lia-nav-back goback-nav-IT' data-target='nav-IT'><a class='nav-back lia-nav-action nav-action' data-trigger='nav-IT' href='#'><span class='lia-nav-icon lia-nav-icon-left lia-fa lia-fa-angle-left'></span><span class='lia-nav-item-text'>back</span></a></li><li class='lia-nav-item nav-item product-categories' data-nav='nav-prodotto'><a class='lia-nav-action nav-action' href='https://community.fitbit.com/t5/Prodotto/ct-p/prodotto'><span class='lia-nav-item-text nav-text'>Prodotto</span></a><ul class='lia-community-nav-node lia-nav-item-container lia-nav-interaction-styles nav-type-forums-container lia-nav-pos-left show_slide' data-node='nav-IT' ><li claass='lia-nav-item nav-item nav-forum' ><div class="product_list" ><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Charge-6/bd-p/charge6IT"><div class="product_icon product-charge6IT"></div><div class="product_title">Charge 6</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Sense-2/bd-p/sense2IT"><div class="product_icon product-sense2IT"></div><div class="product_title">Sense 2</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Versa-4/bd-p/versa4IT"><div class="product_icon product-versa4IT"></div><div class="product_title">Versa 4</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Sense/bd-p/senseIT"><div class="product_icon product-senseIT"></div><div class="product_title">Sense</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Charge-5/bd-p/charge5IT"><div class="product_icon product-charge5IT"></div><div class="product_title">Charge 5</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Inspire-3/bd-p/inspire3IT"><div class="product_icon product-inspire3IT"></div><div class="product_title">Inspire 3</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Ace-trackers-di-attivit%C3%A0/bd-p/aceIT"><div class="product_icon product-aceIT"></div><div class="product_title">Ace trackers di attività</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Altro-Versa/bd-p/versaIT"><div class="product_icon product-versaIT"></div><div class="product_title">Altro Versa</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Altro-Charge/bd-p/chargeIT"><div class="product_icon product-chargeIT"></div><div class="product_title">Altro Charge</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Altro-Inspire/bd-p/inspireIT"><div class="product_icon product-inspireIT"></div><div class="product_title">Altro Inspire</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Luxe/bd-p/luxeIT"><div class="product_icon product-luxeIT"></div><div class="product_title">Luxe</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Ionic/bd-p/ionicIT"><div class="product_icon product-ionicIT"></div><div class="product_title">Ionic</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Alta-Alta-HR/bd-p/altaIT"><div class="product_icon product-altaIT"></div><div class="product_title">Alta & Alta HR</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Aria-2/bd-p/aria2IT"><div class="product_icon product-aria2IT"></div><div class="product_title">Aria 2</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Flex-Flex-2/bd-p/flexIT"><div class="product_icon product-flexIT"></div><div class="product_title">Flex & Flex 2</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Blaze/bd-p/blazeIT"><div class="product_icon product-blazeIT"></div><div class="product_title">Blaze</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Surge/bd-p/surgeIT"><div class="product_icon product-surgeIT"></div><div class="product_title">Surge</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Aria-One-e-Zip/bd-p/rilevatoriIT"><div class="product_icon product-rilevatoriIT"></div><div class="product_title">Aria, One, e Zip</div></a></div></div></li></ul></li><li class='lia-nav-item nav-item product-categories' data-nav='nav-guida'><a class='lia-nav-action nav-action' href='https://community.fitbit.com/t5/Guida/ct-p/guida'><span class='lia-nav-item-text 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Versa Lite doesn’t get message notifications

ANSWERED

PaigeWallert

3 0 1

I just recently updated my iphone to the new update. Fitbit said something in the app about troubleshooting and messages, but after restarting the fitbit, restarting my phone, reconnecting with bluetooth and syncing the device, i’m still unable to get message notifications on my fitbit watch. Please help! Thanks

Best Answer

1 BEST ANSWER

Accepted Solutions

SunsetRunner

0 0 0

Hello again @PaigeWallert

Im super happy I was able to help you get your notifications up and running again. Yes, the preview issue is a known issue and Fitbit is aware of it and I’m sure will address the problem in an up and coming update. I’m happy I was able to give the answer you were seeking. 😃

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Best Answer

3 REPLIES 3

SunsetRunner

0 0 0

Hello @PaigeWallert

I can try and help. I have seen this help some people but for others it didn’t seem to help. If you would like to try here are the steps:

First open your Fitbit app

Tap your profile picture in upper left

scroll down to the name of your Fitbit and tap it (It’s located just under “My Family”

scroll down and tap notifications

enable the notifications you want in green

now simply tap “today” at the bottom of your screen to get back to the main page

Now lets make sure your iOS device is set up correctly:

go to:

device iOS settings>location services >Fitbit>Always on

also Go to:

iOS setting>Fitbit>Location>Always on

also go to:

iOS settings >notifications >messages>Select always under show previews

Now Go to your Bluetooth:

Tap the "i" icon next to the name of your Fitbit device
Turn on the Share System Notifications.

😃 please get back to me to let me know if this solves your notifications issue.

Best Answer

Highlighted

PaigeWallert

3 0 1

So I got it to work with your suggestions. I tried everything you said and it eventually worked. I noticed that it was the Text Preview setting that was the culprit. I like to have that set off so i can hide my messages, so when i started seeing my messages again i went to turn that off and then i stopped getting notifications on my watch again. Thanks for all of your help!

Sent from my iPhone

Best Answer

SunsetRunner

0 0 0

Hello again @PaigeWallert

Best Answer

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Versa Lite doesn’t get message notifications

PaigeWallert

SunsetRunner

SunsetRunner

PaigeWallert

SunsetRunner